Leasing Specialist

Bridge Homes•Atlanta, GA

24d•Hybrid

About The Position

Make an impact We are looking for a Leasing Specialist who is passionate about providing excellent customer service, achieving leasing goals, and maintaining high occupancy levels across our properties. The Leasing Specialist will play a key role in marketing, leasing, and resident retention efforts within the market. This role requires a strong sales mindset, excellent communication skills, and the ability to build strong customer relationships. Maintain a 70–75% closing ratio while providing an exceptional leasing experience. Utilize strong phone communication skills to pre-rent homes to prospective residents while delivering outstanding customer service. Set and achieve monthly sales goals, retention targets, and occupancy goals as defined by Bridge Homes management. Actively monitor vacancy rates and prioritize efforts to minimize marketing downtime . Assist in rental rate and concession setting for the market. Complete Comparative Market Analyses (CMAs) as needed. Review and create property descriptions and implement marketing strategies to promote available homes. Partner with the Senior Property Manager to support resident retention efforts, including follow-ups, renewals, move-in checklists, and tenant communication. Assist in collecting supporting documents and processing applications . Conduct daily prospect follow-ups and input feedback into Rently. Collaborate with Property Managers and Maintenance teams on monthly rent-ready inspections . Provide a high level of customer service during move-in orientations and renewal inspections. Follow Bridge Homes policies and procedures and ensure compliance with Fair Housing, state, and federal laws . Perform other duties and special projects as assigned.

Requirements

Proven sales or leasing experience , with strong knowledge of closing techniques and customer service best practices.
Ability to consistently achieve or exceed leasing goals and occupancy targets.
Excellent communication, organizational, and problem-solving skills.
Strong attention to detail and ability to manage multiple priorities effectively.
Proficiency in CRM systems or property management platforms (such as Rently).
Knowledge of Fair Housing regulations and compliance standards.
Ability to work both independently and collaboratively with cross-functional teams.
Flexibility to work in a hybrid environment , with up to four days per week in the office as required.

Responsibilities

Maintain a 70–75% closing ratio while providing an exceptional leasing experience.
Utilize strong phone communication skills to pre-rent homes to prospective residents while delivering outstanding customer service.
Set and achieve monthly sales goals, retention targets, and occupancy goals as defined by Bridge Homes management.
Actively monitor vacancy rates and prioritize efforts to minimize marketing downtime .
Assist in rental rate and concession setting for the market.
Complete Comparative Market Analyses (CMAs) as needed.
Review and create property descriptions and implement marketing strategies to promote available homes.
Partner with the Senior Property Manager to support resident retention efforts, including follow-ups, renewals, move-in checklists, and tenant communication.
Assist in collecting supporting documents and processing applications .
Conduct daily prospect follow-ups and input feedback into Rently.
Collaborate with Property Managers and Maintenance teams on monthly rent-ready inspections .
Provide a high level of customer service during move-in orientations and renewal inspections.
Follow Bridge Homes policies and procedures and ensure compliance with Fair Housing, state, and federal laws .
Perform other duties and special projects as assigned.

Benefits

Full insurance benefits suite , including Medical, Dental, Vision, Critical Illness, Accident, Short-Term Disability, Legal & Identity Theft, and Pet Insurance.
Company-paid Life Insurance (with additional coverage options) and Long-Term Disability .
Access to a benefits concierge service for personalized support.
Access to Mental Health & Well-Being services .
401(k): Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. Contributions are fully vested immediately . Eligible employees are automatically enrolled at a 4% contribution rate. Employees must be at least 21 years old and have worked for the company for at least 60 days.
Paid Time Off: Employees accrue 5.23 hours per pay period , totaling 17 days per year .
11 Paid Holidays annually.
Parental Leave: After 6 months: 4 weeks paid (primary caregiver) or 2 weeks paid (secondary caregiver). After 2 years: 12 weeks paid (primary caregiver).
Tuition Reimbursement: Up to $5,000 per year for pre-approved tuition expenses. Repayment obligations may apply if employment ends within 24 months.
Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
Access to benefits concierge service.
Access to Mental Health & Well-Being service.
401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
11 Paid Holidays per year.
Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.