Leasing Specialist

Bridge HomesOrange Park, FL
10hHybrid

About The Position

Make an impact We are looking for a Leasing Specialist who is passionate about providing excellent customer service, achieving leasing goals, and maintaining high occupancy levels across our properties. The Leasing Specialist will play a key role in marketing, leasing, and resident retention efforts within the market. This role requires a strong sales mindset, excellent communication skills, and the ability to build strong customer relationships.

Requirements

  • Proven sales or leasing experience , with strong knowledge of closing techniques and customer service best practices.
  • Ability to consistently achieve or exceed leasing goals and occupancy targets.
  • Excellent communication, organizational, and problem-solving skills.
  • Strong attention to detail and ability to manage multiple priorities effectively.
  • Proficiency in CRM systems or property management platforms (such as Rently).
  • Knowledge of Fair Housing regulations and compliance standards.
  • Ability to work both independently and collaboratively with cross-functional teams.
  • Flexibility to work in a hybrid environment , with up to four days per week in the office as required.

Responsibilities

  • Maintain a 70–75% closing ratio while providing an exceptional leasing experience.
  • Utilize strong phone communication skills to pre-rent homes to prospective residents while delivering outstanding customer service.
  • Set and achieve monthly sales goals, retention targets, and occupancy goals as defined by Bridge Homes management.
  • Actively monitor vacancy rates and prioritize efforts to minimize marketing downtime .
  • Assist in rental rate and concession setting for the market.
  • Complete Comparative Market Analyses (CMAs) as needed.
  • Review and create property descriptions and implement marketing strategies to promote available homes.
  • Partner with the Senior Property Manager to support resident retention efforts, including follow-ups, renewals, move-in checklists, and tenant communication.
  • Assist in collecting supporting documents and processing applications .
  • Conduct daily prospect follow-ups and input feedback into Rently.
  • Collaborate with Property Managers and Maintenance teams on monthly rent-ready inspections .
  • Provide a high level of customer service during move-in orientations and renewal inspections.
  • Follow Bridge Homes policies and procedures and ensure compliance with Fair Housing, state, and federal laws .
  • Perform other duties and special projects as assigned.

Benefits

  • Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
  • Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
  • Access to benefits concierge service.
  • Access to Mental Health & Well-Being service.
  • 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
  • Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
  • 11 Paid Holidays per year.
  • Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child.
  • Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
  • Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.
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