Leasing Specialist I

MOUNTAIN STATES PROPERTY MANGEMENT INCDraper, UT
5hOnsite

About The Position

The Leasing Agent position at Mountain States Property Management works with potential renters to view and contract our various properties. This position requires an elevated level of communication and interaction with future and current residents of our properties. The Leasing Agent greatly impacts the success of our business and is vital to our team.

Requirements

  • Excellent communication skills both verbal and written
  • Understanding in MS word and excel with the ability to pick up new systems quickly
  • Highly organized and detail oriented
  • Ability to manage time effectively and efficiently
  • Be able to adapt to new situations and be an active problem solver.
  • High School Diploma or equivalent
  • 0-1 years related experience, preferably in leasing or sales strongly preferred
  • Ability to stand for extended periods of time
  • Ensure good physical hygiene with a clean and professional image

Responsibilities

  • Excellent communication and customer service skills
  • Strong computer proficiency and ability to quickly learn new systems
  • Provide complete property tours to prospective tenants
  • Knowledgeable in move-in and move-out procedures
  • Effectively schedule and manage tours, move-ins, and move-outs
  • Demonstrate phone etiquette and professional call handling
  • Navigate property management software, including Entrata
  • Complete and process lease applications
  • Generate, send, and track lease documents for approved applicants
  • Create clear, professional, and complete work orders
  • Conduct background checks for applicants
  • Understand and follow proper legal procedures, including serving notices (e.g., 3-day pay or vacate)
  • Conduct market surveys and shop comparable properties
  • Resolve resident complaints independently, without escalation
  • Knowledge and understanding of Fair Housing laws and compliance standards
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