Leasing Specialist I
About The Position
The Leasing Agent position at Mountain States Property Management works with potential renters to view and contract our various properties. This position requires an elevated level of communication and interaction with future and current residents of our properties. The Leasing Agent greatly impacts the success of our business and is vital to our team. We are a locally owned property management company overseeing 12 multifamily communities, and growing! Our on-site teams are supported by a central office and a leadership group that values clear expectations, teamwork, and accountability. We operate with core values of honesty, hard work, humility, excellence, and kindness, and we expect those values to show up in daily decisions, communication, and how we treat residents and coworkers. We believe strong communities start with supported employees and take pride in creating stable, well-maintained places for residents to call home.
Requirements
- Excellent communication skills both verbal and written
- Understanding in MS word and excel with the ability to pick up new systems quickly
- Highly organized and detail oriented
- Ability to manage time effectively and efficiently
- Be able to adapt to new situations and be an active problem solver.
- High School Diploma or equivalent
- 1+ years related experience, preferably in leasing or sales strongly preferred
- Ability to stand for long periods of time
- Twisting, bending, stooping, walking, reaching over you head
- Carry up to 50 lbs
- Being able to work in in-climate weather, rain, heat, cold, wind snow
- Ensure good physical hygiene with a clean and professional image
Responsibilities
- Excellent communication and customer service skills
- Strong computer proficiency and ability to quickly learn new systems
- Provide complete property tours to prospective tenants
- Knowledgeable in move-in and move-out procedures
- Effectively schedule and manage tours, move-ins, and move-outs
- Demonstrate phone etiquette and professional call handling
- Navigate property management software, including Entrata
- Complete and process lease applications
- Generate, send, and track lease documents for approved applicants
- Create clear, professional, and complete work orders
- Conduct background checks for applicants
- Understand and follow proper legal procedures, including serving notices (e.g., 3-day pay or vacate)
- Conduct market surveys and shop comparable properties
- Resolve resident complaints independently, without escalation
- Knowledge and understanding of Fair Housing laws and compliance standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
