Leasing Professional

Morgan Properties-posted 3 months ago

$18 - $20/Yr

Full-time • Entry Level

Toledo, OH

1,001-5,000 employees

Real Estate

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Join our team as a Leasing Professional and make an impact with exceptional customer service! We are looking for a dedicated individual who is passionate about helping people find their perfect home. In this role, you will provide an exceptional leasing experience to current and prospective residents. If you have a customer-focused attitude and a proactive approach, we want to hear from you!

Manage all aspects of apartment rentals, from attracting and assessing potential residents to completing lease documentation and move-in procedures.
Create applicant files, verify qualifications, and submit applications for approval.
Lead prospects through vacant and model apartments, highlighting features and benefits that suit their needs.
Process all applicant information within 24 hours.
Schedule lease signings and complete lease agreements promptly.
Maintain courteous communication with residents, applicants, and other stakeholders.
Walk tour paths and inspect vacant units to ensure readiness for showing.
Track traffic, availability, and resident interactions daily to maintain high occupancy.
Promote resident retention programs and maintain excellent resident relations.
Support team goals and assist with property tasks as needed.
Work collaboratively with the team and demonstrate flexibility with hours.
Research surrounding community and competition to enhance marketing strategies.
Assist in mailings, distribute flyers, and shop competitive properties to maintain an edge.
Follow up with prospective residents a minimum of five times.
Respond promptly to phone calls and emails.
Adhere to Fair Housing Laws and all company policies to ensure a compliant and ethical work environment.

Prior customer service experience required; leasing or sales experience is a plus.
Valid driver's license, good driving record, and auto insurance may be required for travel to multiple properties.
High school diploma or GED; or one to three months of related experience/training, or equivalent combination of education and experience.

Outstanding interpersonal and communication skills to interact with residents and office staff.
Strong sales focus with an ability to provide exceptional customer service.

$100 New Lease Commissions
Generous Rent Discount at any one of our properties
Property Staff Shared Renewal Commissions (paid monthly)
$300 Morgan Essentials (paid quarterly)
Employee Referral Program (Earn up to $750 per referral)
Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
Retirement Savings: 401(k) with Company Match
Paid Time Off: Including 10 Holidays per year and sick leave
Tuition Reimbursement Program for continued learning
Employee Assistance Program to support your overall wellness
Additional Employee Discounts available on various services

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