Leasing Professional

Morgan Properties-posted 3 months ago
$18 - $20/Yr
Full-time • Entry Level
Toledo, OH
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Join Our Team as a Leasing Professional – Make an Impact with Exceptional Customer Service! Are you passionate about helping people find their perfect home? We are looking for a dedicated Leasing Professional to join our team and provide an exceptional leasing experience to current and prospective residents. If you have a customer-focused attitude and a proactive approach, we want to hear from you! Excellent base pay $18.00-$20.00/hour $100 New Lease Commissions Property Shared Staff Renewal Commissions Morgan Essentials - $300 every quarter.

  • Manage all aspects of apartment rentals, from attracting and assessing potential residents to completing lease documentation and move-in procedures.
  • Create applicant files, verify qualifications, and submit applications for approval.
  • Lead prospects through vacant and model apartments, highlighting features and benefits that suit their needs.
  • Process all applicant information within 24 hours.
  • Schedule lease signings and complete lease agreements promptly.
  • Maintain courteous communication with residents, applicants, and other stakeholders.
  • Walk tour paths and inspect vacant units to ensure readiness for showing.
  • Track traffic, availability, and resident interactions daily to maintain high occupancy.
  • Promote resident retention programs and maintain excellent resident relations.
  • Support team goals and assist with property tasks as needed.
  • Work collaboratively with the team and demonstrate flexibility with hours.
  • Research surrounding community and competition to enhance marketing strategies.
  • Assist in mailings, distribute flyers, and shop competitive properties to maintain an edge.
  • Follow up with prospective residents a minimum of five times.
  • Respond promptly to phone calls and emails.
  • Adhere to Fair Housing Laws and all company policies to ensure a compliant and ethical work environment.
  • Prior customer service experience required; leasing or sales experience is a plus.
  • Valid driver’s license, good driving record, and auto insurance may be required for travel to multiple properties.
  • High school diploma or GED; or one to three months of related experience/training, or equivalent combination of education and experience.
  • Outstanding interpersonal and communication skills to interact with residents and office staff.
  • Strong sales focus with an ability to provide exceptional customer service.
  • $100 New Lease Commissions
  • Generous Rent Discount at any one of our properties
  • Property Staff Shared Renewal Commissions (paid monthly)
  • $300 Morgan Essentials (paid quarterly)
  • Employee Referral Program (Earn up to $750 per referral)
  • Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
  • Retirement Savings: 401(k) with Company Match
  • Paid Time Off: Including 10 Holidays per year and sick leave
  • Tuition Reimbursement Program for continued learning
  • Employee Assistance Program to support your overall wellness
  • Additional Employee Discounts available on various services
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