Leasing Professional

The Graham Companies•Miami Lakes, FL

About The Position

The Leasing Floater, Leasing Specialist and Leasing Administrative Assistant are dynamic roles that combine leasing expertise, administrative support, and resident relations. These positions play a key part in ensuring smooth property operations, high resident satisfaction, and achievement of occupancy goals across our residential communities. You’ll serve as both the welcoming face of our leasing office and the organized backbone that keeps operations running efficiently — supporting leasing, renewals, move-ins, and day-to-day property management activities.

Requirements

Minimum of 2 years of experience in leasing, property management, customer service, or administrative support.
High school diploma or equivalent required; college coursework preferred.
Strong communication and interpersonal skills — both written and verbal.
Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
Proficient in Microsoft Office (Word, Outlook)
A positive, professional attitude and commitment to excellence in service.

Nice To Haves

Experience with Yardi or similar property management software preferred.
Bilingual (English/Spanish) a plus.

Responsibilities

Greet and assist prospective residents, conduct property tours, and guide applicants through the leasing process from first contact to move-in.
Manage lease renewals — track expiration dates, prepare renewal offers, and ensure timely completion.
Respond to resident inquiries and concerns with professionalism and a customer-first mindset.
Maintain accurate and complete resident files and ensure all required documentation is current.
Process move-ins and move-outs, including preparing packets, coordinating inspections, and uploading documentation.
Enter, track, and close maintenance work orders; prepare preventative maintenance notices.
Support daily operations such as key logs, package management, and opening/closing procedures.
Maintain office supplies and ensure the leasing office remains organized and welcoming.
Provide cross-property support as needed and collaborate with team members to meet leasing and operational goals.
Participate actively in company training sessions and team meetings.

Benefits

Eligible for Monthly Bonus Program
Eligible for 20% Rental discount at any Graham Residential community, after 90 days of employment
Uniform allowances, after 90 days of employment
Paid Time Off (PTO) accrues from start date
Eligible for paid Holidays
Employer Funded Pension Plan
401(k) with company match
Medical/Dental/Vision insurance
Company paid Life Insurance, Short- and long-term disability
Miami Lakes Athletic Club discount
Select Restaurant discounts
Positive work-life balance