Leasing Professional

CLS Living•Salisbury, MD

35d•$15 - $16

About The Position

At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who thrive in a culture of positivity, creativity, and continuous growth. Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too. We are excited to add a Leasing Professional to our CLS Living family. As a Leasing Professional, you will be an essential part of our team, delivering first-class customer service to prospects and residents. You will handle resident requests promptly and professionally while creating a welcoming and professional office environment that reflects our company’s commitment to excellence. We’re looking for someone who thrives in a fast-paced, hands-on environment and who sees every challenge as an opportunity to improve the resident experience. The ideal candidate will: Be a passionate mentor and team builder, invested in the growth and development of others. Act as an ambassador of the CLS Living culture, bringing energy, pride, and leadership to the community. Have a personal drive to excel, grow within the company, and take ownership of their role. Possess an entrepreneurial spirit, always looking for innovative ways to enhance operations, resident satisfaction, and property performance. Demonstrate a solutions-first mindset, handling challenges with professionalism and integrity.

Requirements

Two to Three years in a sales or customer service role.
Excellent written and verbal communication skills.
Strong organization and analytical skills.
Intermediate to advanced skills in Microsoft Office Suite and Entrata software.
Exceptional customer service skills.
Ability to market and sell the community.
Excellent time management and ability to prioritize work.

Responsibilities

Assist with maintaining and improving property curb appeal and cleanliness.
Support Managers in developing and executing annual marketing plans, ensuring all potential marketing avenues are utilized effectively.
Conduct consistent daily follow-up with all prospects; identify obstacles and actively work to close leases.
Maintain up-to-date, thorough product knowledge of the property and competitive market through research and networking.
Collaborate with Managers to establish, implement, and monitor leasing goals and renewal programs to meet occupancy targets.
Keep the office, common areas, grounds, and model units clean and professional at all times.
Provide support by filling in for other team members and assist with after-hours emergencies as needed.
Ensure all online presence—including website, listing sites, social media, and marketing materials—are current, professional, and engaging.
Monitor digital platforms regularly and promptly report any issues or opportunities for improvement to management.
Assist Managers in planning, advertising, and managing resident functions and community events.
Coordinate on-campus advertising events and build partnerships with schools and student organizations.
Actively network with local student housing professionals and competitors to stay informed of market trends and build collaborative relationships.
Promote and maintain positive relations with residents, parents, staff, and the broader community while enforcing company policies and standards.
Spend time on campus and in local businesses to foster cross-advertising and strengthen community ties.
Ensure property management software is accurate and up to date.
Perform lease processing, administration, and other related administrative tasks as required.