Leasing Professional

Career Opportunities with South Oxford Management•New Haven, CT

5d•$24•Onsite

About The Position

The Leasing Professional is a dynamic role that shapes the communitys first impression for both current and future residents. The Leasing Professional is responsible for coordinating the communitys marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This involves performing all activities related to leasing to new residents, ensuring resident satisfaction throughout the lease term, and securing lease renewals.

Requirements

One or more years experience in property management, sales, or customer service.
High School diploma or equivalent.
Willing to work a flexible schedule, including weekends and holidays.
A sharp, professional appearance.
Must be able to walk the property, which includes climbing stairs.
Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, and carry supplies.
Stand for extended periods of time.
May be required to lift up to 25 pounds without assistance.
Excellent verbal and written communication skills
Computer literate and proficient in Microsoft Office applications (i.e., Word, EXCEL, Outlook, etc.).
Able to multitask and meet deadlines in a timely manner

Nice To Haves

Knowledge of Yardi or other industry software preferred

Responsibilities

Complete outbound follow-up with new leads for prospective renters via text, email, and phone. A heavy focus on engaging prospects in leasing conversations at the community level
Be the on-site Tour Guide, showing future residents needs, showing them around your communitys amenity areas and model homes, and highlighting all the benefits that will make them want to call your community home
Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in office spaces, and common areas
Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
Assists with resident retention by providing ongoing customer service to residents post-move-in
Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs, and HUD/Agency regulations
Take pride in the apartment community; visually inspect and address areas of concern, keep the community clean, and report service needs to maintenance team members
Prepare daily and weekly reports as needed
Have a strong working knowledge of the market and competitive set
Process work orders, package collection, and assist with the day-to-day operation of the property and resident satisfaction
Perform additional duties as assigned by the Community Manager