Leasing Professional

ARTCRAFT MANAGEMENT•Richmond, VA

19d•$18 - $20

About The Position

This position is responsible for conveying the benefits of the community when the Property Manager is not present. This position is also responsible for the leasing process by interacting directly with prospective and current residents to achieve maximum occupancy and maintains communication throughout the tenancy of the resident by performing the following duties.

Requirements

Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.
Possession of valid Virginia Driver’s License and proof of insurance. (Errands are part of duties as assigned).
Microsoft Office Suite; Payroll Systems; Project Management Software
Basic arithmetic skills necessary.
Excellent communication and organizational skills necessary.
Individual must enjoy dealing with people, have outstanding customer service skills.
Weekend and/or holiday hours may be required.
Willingness to complete time sensitive projects after regular hours when necessary.
Must be willing to travel and occasionally stay overnight.

Nice To Haves

A minimum of one year sales experience preferred.
Customer service background desirable.

Responsibilities

Demonstrates and leases apartments/space through use of effective selling techniques; for a thorough knowledge of the market, including knowledge of competition and analysis of market data, and for prospect generation through effective newspaper advertising, direct mail, outside sales preparation to local companies; and prospect follow-up.
Administers rental and marketing programs as directed by company policy and procedures and to make recommendations to the Property Manager or Senior Manager to increase profitability.
Provides information about the apartments and the community to the prospective resident and schedules visits to the community.
Leases apartments at an acceptable determined percent of total prospects.
Greets visitors and determines if the community meets the client’s qualifications.
Explains all lease and community policies to new and current residents.
Prepares and assists with all leasing paperwork (i.e. applications, lease agreements and addenda, employment and credit checks, and lease move-in packets).
Collects security deposits, rent and all other funds associated with resident moves.
Communicates changes in units leased status to Maintenance Department.
Completes service requests and communicates to Maintenance Department.
Supports the overall marketing efforts and offers input and suggestions in regards to promotions, advertisements, etc.
Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
Understands and complies with state landlord-tenant Fair Housing laws and standards and receives and maintains appropriate certifications.
Monitors the community advertisements and effectiveness of responses; maintains ad book and demographics.
Prepares monthly competitive survey reports and analyzes the real estate market trends and conditions in the area.
Monitors all current and future vacancies to proactively react to future occupancy needs.
Analyzes concerns associated with apartments that are slow to lease and offers recommendations to the Property Manager.
Inspects all vacant apartments on a regular basis to ensure they are ready to show to prospective residents.
Works with the Property Manager to assure curb appeal and community appearance is acceptable.
Conducts follow-up activity with all residents in order to establish positive resident relations.
Maintains current resident files.
Maintains open communications with the Property Manager and Maintenance Supervisor.
Attends and participates in training seminars as requested.
Becomes active in the local business community and develops a rapport with the residential community.
Assists the Property Manager in implementing resident retention and renewal programs.
Makes recommendations to management regarding improvements for the overall operation of the community.
Attends and assists in the coordination and organization of resident relations and activities, such as newsletters, parties, etc.
Accompanies vendors or contractors to resident apartments as needed.
Runs errands as necessary.
Performs other related duties as assigned by management.