Leasing Professional

Horizon Realty Advisors LLC•Denton, TX

About The Position

The Leasing Professional reports to the Leasing Manager and serves as the primary contact for residents and prospective residents looking to renew or engage in a new lease. The Leasing Professional's primary responsibilities include all elements related to leasing, including but not limited to: communication to residents and prospective residents, handling walk in traffic, touring, generating lease documents, signing, and closing leases. In addition, the Leasing Professional will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with move-in, and maintaining excellent resident relations through superior customer service. The Leasing Professional is also responsible for complying with all state, federal, and/or local laws relating to Fair Housing.

Requirements

High school diploma or general education degree (GED); and less than one-year related experience or training; or equivalent combination of education and experience.
Outgoing, friendly attitude and ability to make others feel welcome and comfortable.
Excellent interpersonal skills with good sales and customer service skills.
Must have excellent communication and people skills.
Strong organizational and administrative skills.
Team Oriented.
Thorough knowledge of company policies, safety standards, Fair Housing laws, and OSHA guidelines.

Responsibilities

Warmly greets visitors, prospective and current residents.
Provides prospective residents with brochures, information, and tours of facilities and available units.
Consults with prospective residents to identify requirements and budgets, then matches these needs with available floor plan options. Conducts phone, online, and tour sales with prospective and current residents.
Conducts background/credit checks and verifies other references as directed by Leasing Manager.
Prepares lease files for Leasing Manager's review and approval; obtains signatures from management and residents.
Coordinates move-in dates, materials, and processes as directed.
Conducts lead management with residents and prospects following HRA standards.
Maintains thorough knowledge of the market.
Participates in the daily operations of the property. Tours property daily to ensure it is neat, tidy, attractive and in good repair. Manages use of shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces.
Assists with recordkeeping, filing, bookkeeping, and paperwork as required.
Maintains positive resident relations through superior service.
Assists with turn walks prior to move-ins, as well as any other turn-related duties as directed.