Leasing Professional
About The Position
The Leasing Professional is the front line of the business. You are not a greeter. You are not a tour guide. You are a closer. At LVL Living, leasing is sales—executed with professionalism, urgency, and accountability. You control first impressions, influence occupancy, and directly impact revenue. If you avoid goals, scripts, or follow-up—this is not the role. If you take pride in closing, consistency, and results—we want you here. Your mission is simple and demanding: Convert interest into leases Deliver an exceptional resident experience Represent the LVL Living standard in every interaction Every prospect interaction matters. Every lease counts.
Requirements
- High school diploma or equivalent required; college degree preferred
- Prior experience in leasing, sales, or customer service strongly preferred
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office and property management software
- Excellent organization, time management, and multitasking skills
- Willingness to work weekends and maintain a flexible schedule
- Sales and objection handling
- Customer service excellence
- Attention to detail
- Problem-solving and conflict resolution
- Time management and prioritization
- Positive, team-oriented attitude
- Ability to walk, stand, and sit for extended periods
- Ability to lift and carry up to 25 pounds
Responsibilities
- Respond to all inquiries—phone, email, and in-person—with speed and professionalism
- Conduct confident, structured property tours that highlight value—not just features
- Guide prospects through applications, documentation, and lease execution
- Overcome objections and close decisively
- Maintain mastery of pricing, availability, floor plans, amenities, and incentives
- Create a welcoming, professional environment for current and future residents
- Address resident concerns with urgency and ownership
- Partner with maintenance and management to ensure follow-through
- Support retention by reinforcing value and community standards
- Assist in executing on-site and off-site marketing initiatives
- Participate in outreach efforts to drive traffic and brand awareness
- Ensure online listings, ILS platforms, and social channels are accurate and current
- Represent the property professionally at all times
- Maintain clean, accurate records of prospect interactions and leases
- Process applications and follow up consistently—no leads left behind
- Conduct market surveys and monitor competition to stay competitive
- Use CRM and property management systems with discipline
- Collaborate with property management to achieve occupancy and revenue goals
- Participate actively in team meetings and performance discussions
- Assist with resident events that strengthen community and retention
Benefits
- Competitive base pay with performance-based commissions
- Medical, Dental, and Vision Insurance
- Paid Time Off and Holidays
- Professional development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
