Leasing Professional

RockfordGrand Rapids, MI
126d

About The Position

Rockford has an opening for a Leasing Professional on the Property Management team. The Property Management team at Rockford operates several properties throughout West Michigan in excellent/thriving locations. As a Leasing Professional, you will be the key liaison for prospective residents at several of our properties. We are searching for a friendly, outgoing individual who has previous leasing/sales experience and can offer great customer service. Essential duties of this position will be presenting properties and provided amenities in a positive light to prospective residents. This position reports directly to the Senior Property Manager.

Requirements

  • An Associates Degree in Hospitality, Business Administration, Communications or similar.
  • A minimum of two years of experience working in an administrative support role or similar (industry experience preferred).
  • High degree of confidentiality and extreme attention to detail.
  • Must possess superior oral and written communication and interpersonal skills.
  • Must possess the ability to organize, prioritize, and manage multiple tasks.
  • Yardi and Customer Relationship Management (CRM) experience is a plus.
  • Must have a working knowledge of MS Office, including strong skills in Excel, Word, and Outlook.

Responsibilities

  • Works closely with the Assistant Property Manager to complete daily and weekly checklists.
  • Provides leasing information to prospect renters and tours them through the building and apartments.
  • Follows up with leasing leads and enters traffic into CRM.
  • Submits and follows up with work orders and our facilities team.
  • Become well rounded with property knowledge for the portfolio as a whole, assists with answering phone calls and conducting tours at multiple properties.
  • Creates leases and prepares move-ins; submits and follows up with work orders.
  • Builds relationships with residents and assists with various resident needs.
  • Other duties as assigned.

Benefits

  • Competitive compensation
  • 401(k) with company match
  • Comprehensive healthcare plans
  • Generous paid time off
  • Continued learning and training opportunities
  • On-site health and wellness activities
  • Tuition reimbursement
  • Flexible work schedules
  • Access to industry-leading technology
  • Opportunities for volunteer time off and involvement with local organizations.
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