Leasing Manager

Realty Management Services Inc•Scaggsville, MD

About The Position

We are seeking a dynamic and customer-focused Leasing Manager to join our team in Suitland, MD. The ideal candidate will be responsible for managing the leasing team to ensure all activities related to apartment rentals, move-ins, lease renewals and resident retention are completed for the property.

Requirements

Bachelor's degree in Real Estate, Business Administration, or related field
Minimum of 3-5 years of experience in leasing or property management
Prior experience in property management or real estate
Proficiency in property management software and CRM systems
Strong sales and marketing skills
Exceptional negotiation and conflict resolution abilities
Familiarity with local property laws and regulations
Experience with social media and online marketing platforms
Excellent communication and interpersonal skills
Strong organizational and time-management abilities
Detail-oriented with a focus on accuracy
Ability to work independently and as part of a team
Proficiency in Microsoft Office Suite
Valid driver's license and reliable transportation
Ability to work weekends and evenings as needed

Nice To Haves

Certification such as Certified Property Manager (CPM) or Leasing Professional (CLP) is preferred

Responsibilities

Oversee leasing staff and ensure quality leasing procedures and customer service.
Train new leasing consultants and retrain/redirect existing leasing staff.
Act as a liaison between management and leasing staff. Help ensure proper communication at all levels concerning rental activity and the marketing needs of your property. Review weekly and monthly goals with supervisors.
Ensure leases and lease packages are accurate prior to resident signing.
Maintain control of the applicant qualification process and approve or disapprove applications in accordance to established guidelines.
Assist the Manager in meeting all reporting deadlines and maintaining an activity calendar to ensure that tasks are completed.
Assist the Manager in maintaining all office files and records in accordance with policy and standard business practice.
Provide clerical assistance such as typing, filing, writing of reports, answering telephones, closing out daily reports, etc.,
Ensure a professional and friendly atmosphere in areas where prospects and residents meet.
Ensure the entire tour route are in perfect condition.
Walk rent readies, model units and the status of the vacant units to ensure preparation for tours with prospects.
Review prospect guest cards to ensure they are completed to allow proper follow-up.
Review for accuracy of all advertising on a weekly basis or as necessary.
Shop competition monthly and be aware of neighborhood market conditions.
Promote resident and business referral programs as established under company guidelines.
Contribute ideas to the Property Manager for marketing property and improving resident satisfaction.
Support and assist in resident retention measures a prior to and for new move-ins, ongoing, etc.,
Implement Management’s policies and procedures regarding lease obligations, House Rules and Regulations, etc.