Leasing Manager

Harbor Group Management•Sterling Heights, MI

About The Position

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Leasing Manager Job Title: Leasing Manager Division: Multifamily Status: Non-Exempt JOB SUMMARY: The Leasing Manager is responsible for driving occupancy, revenue, and resident retention by leading the community’s leasing and marketing efforts. This role oversees leasing staff (as applicable), manages marketing campaigns, monitors leasing activities, and ensures exceptional customer experience for prospects and residents. The ideal candidate combines leadership, strategic planning, and hands-on leasing execution.

Requirements

High School Diploma or equivalent.
Minimum of one year multifamily leasing experience.
Proficient with Microsoft Office and Property Management software experience is a must.
Solid knowledge of leasing, marketing, and customer service best practices.
Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
Must be customer-service oriented with the ability to interact professionally with residents and vendors.
Flexibility to work weekends if required by the property.
Valid driver’s license required (for operating golf carts if applicable).

Nice To Haves

Experience managing or heavily utilizing social media for leasing and outreach (Facebook, Instagram, etc.) is preferred.

Responsibilities

Lead the leasing team by training and evaluating performance to meet occupancy and leasing goals.
Develop and execute marketing, advertising, and sales strategies to maximize community visibility and maintain high occupancy rates.
Oversee leasing operations including touring, qualifying applicants, preparing lease documents, and managing move-ins and renewals.
Maintain and monitor an appropriate inventory of “ready” apartments and ensure the community is always market ready.
Collaborate with the maintenance team to ensure apartment units and community amenities meet aesthetic and safety standards.
Analyze local market trends, competitor offerings, and traffic data to adjust pricing, concessions, and promotions as needed.
Generate and review leasing reports, financial summaries, traffic logs, and conversion metrics using property management software (MRI or similar).
Ensure timely and accurate entry of traffic, notices, leases, and renewals into the management system.
Plan and implement leasing events, resident engagement activities, and renewal programs.
Address resident and prospect inquiries or complaints with professionalism and prompt resolution.
Prepare and deliver leasing and marketing performance updates to owners and senior management.

Benefits

Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions (including part-time employees)
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company-Paid Long-Term Disability
Company-Paid Life Insurance
Short-Term Disability
Health Savings Account with Employer Contributions
Pre-Tax Commuter Benefit (Corporate)
Wellness Perks (including part-time employees)
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount (including part-time employees)
Employee Referral Program (including part-time employees)
Employee Assistance Program (including part-time employees)
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards