LEASING MANAGER

Gene B. Glick Company, Inc.•Indianapolis, IN

8h•Onsite

About The Position

Responsible for supervising the office staff in administrative tasks such as filing, records and management and processing service requests. Also responsible for ensuring positive resident relations. In addition, will assist the Property Manager (PM) in developing and implementing effective business plans and strategies in order to achieve occupancy and operational goals.

Requirements

High school diploma or equivalent combination of education, training, or experience.
Demonstrated experience in the management of residential or commercial projects.
Proficient in standard information technology tools, including Office products.
Must have and maintain a valid driver’s license in the state of residence.
Able to work overtime and emergency call in.
Must be willing to travel for training and meetings.
Must be able to communicate effectively verbally and in writing.
Must be able to read and comprehend the English language.

Nice To Haves

Fluent in Spanish is a plus.

Responsibilities

Develop office procedures and practices.
Review availability reports and suggest alterations in marketing strategy.
Ensure that all guest cards are entered into the Company software and followed up in an appropriate manner.
Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
Greet prospective residents, tour the model/vacant, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
Process applications, prepare move-in paperwork and conduct the move-in with new residents.
Assist the Property Manager (PM) in the development and implementation of marketing strategies to maximize resident retention and generate a sustaining flow of qualified prospective clients.
Supervise on-the-job training and development of qualified leasing and APM staff, if applicable
Develop and implement positive resident relation functions including engagements, newsletters, and notices.
Complete, review and submit reports on a timely basis.
Review lease paperwork to ensure all applications are completed and ready for PM approval.
Supervise Leasing Consultant
Train and instruct Leasing Consultants in job duties and company standards or arrange for training to be provided.