Leasing Manager

Sunridge Management • Denham Springs, LA

19d • Onsite

About The Position

The Leasing Manager serves as the community’s primary sales and customer service representative. This role is responsible for driving leasing performance, delivering outstanding resident experiences, and ensuring compliance with all company policies and housing laws. The Leasing Manager will train, coach, and lead leasing consultants, ensuring strong closing ratios and high occupancy levels. This role requires professionalism, attention to detail, strong communication skills, and a proactive approach to both resident retention and marketing.

Requirements

• Minimum 2 years of leasing or property management experience preferred.
• Strong knowledge of Fair Housing laws and leasing best practices.
• Excellent sales, customer service, and communication skills.
• Proficiency in property management software (OneSite/Yardi) and Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Detail-oriented with strong organizational skills.
• Must be able to walk the property daily, inspect apartments, climb stairs, bend, and lift as needed.
• Must have a valid driver’s license, auto insurance, and reliable transportation.

Responsibilities

• Greet prospects, assess needs, and present available apartments with professionalism and enthusiasm.
• Oversee leasing activities, ensuring accuracy and compliance with lease contracts, applications, and addenda.
• Monitor local market conditions and complete competitive market surveys.
• Implement and oversee property-specific marketing plans and outreach strategies.
• Maintain a professional and welcoming leasing office environment.
• Deliver excellent customer service to residents, addressing concerns promptly.
• Promote resident retention by ensuring move-ins, renewals, and move-outs are handled smoothly.
• Foster a welcoming community environment through relationship-building initiatives.
• Process lease applications, complete verifications, and communicate results to prospects.
• Maintain accurate records of leasing traffic, applications, and lease files.
• Ensure compliance with Fair Housing, ADA, FCRA, and all applicable laws and regulations.
• Accept and process rent/deposit payments per company policy (excluding cash).
• Complete guest cards, thank-you notes, and follow-ups with all prospects.
• Assist with weekly and monthly reporting as required by the Property Manager.
• Train and coach leasing staff, ensuring strong sales performance and compliance with company standards.
• Participate in company meetings, training, and ongoing professional development.
• Assist the Property Manager and Assistant Manager with reporting, marketing, and administrative duties.

Benefits

• Low-cost health, dental, and vision insurance, plus life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity).
• Paid Time Off (PTO), Sick Time, Paid Holidays, Birthday Leave, and Work Anniversary Leave.
• Employee Assistance Program.
• Career growth and professional development opportunities in a supportive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees