Leasing Manager I (Providence Court)

WinnCompanies•Charlotte, NC

About The Position

WinnCompanies is looking for a Leasing Manager I to join our team at Providence Court, a 420-unit affordable housing community located in Charlotte, NC. Your remarkable customer service skills set you apart from your peers, and you thrive by making genuine connections. You have the organization and compliance knowledge to maintain waitlists and reports to federal and state standards. No two days will be the same with this fast-paced opportunity. The selected candidate will adhere to the following schedule: Monday through Friday from 9:00AM to 6:00PM and two rotating Saturdays per month from 10:00AM to 5:00PM.

Requirements

High school diploma or GED equivalent.
3-5 years of relevant work experience.
Minimum of 2 years of leasing experience.
Solid understanding of leasing process and customer engagement.
Outstanding written and verbal communication skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Affordable housing experience.
Excellent customer service skills.
Ability to multi-task and work in a fast-paced environment.
Ability to conduct tours of the property and walk throughs.
Superb attention to detail.

Nice To Haves

Associate's degree in marketing or business-related field.
LIHTC / Tax Credit experience (Section 8 experience a plus).
Experience with A+ conventional / market rate leasing.
Past experience working with a 200+ unit community.
Experience working within a large, high-volume team environment.
CALP certification.
Experience with Yardi or RealPage property management software.
Experience in property management, sales, or retail.

Responsibilities

Lead development and implementation of marketing and leasing strategies, materials, policies, plans, and procedures specific to the property as required.
Interact directly with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, conduct property tours, qualify prospects, and follow up on prospect leads.
Prepare lease documentation, complete move-in paperwork and procedures, maintain applicable databases, and ensure property interior and exterior areas are up to standard.
Ensure all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary for assigned properties.
Cultivate relationships with area businesses, employers, and real estate brokers to generate new business, while remaining current with local events and hiring trends that may have an impact on the property.
Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
Review, prioritize, and distribute resident service requests as required.
Coordinate and oversee resident retention activities and events within budgeted guidelines.
Maintain knowledge and understanding of current and sub-markets to include competitors and customer demographics.
Identify pricing trends to stay competitive in the market for both new leases and renewals and present pricing strategies to supervisor for approval to implement.
Remain up-to-date with federal, state, and other regulatory requirements and programs.