Leasing Coordinator - The Broadleaf
About The Position
At Kairoi, we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors, associates, and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word “Kairoi” (pronounced Ki-roy) represents moments in time when opportunities are seized. Our team empowers, rewards, and inspires the talented people who make these opportunities happen. What a Typical Day Could Look Like As a Leasing Coordinator, you'll be the first point of contact for prospective residents, creating a welcoming and informative experience that showcases the unique value of our community. You'll be the master of organization and efficiency, ensuring that all leasing processes run smoothly and effectively. Every day will bring a dynamic blend of resident interaction, administrative tasks, and marketing initiatives, making this a rewarding role for those who enjoy variety and the satisfaction of making a positive impact. You are the Warm Welcome! Answer phone calls and emails from prospective residents, providing them with a warm welcome and comprehensive information about our community! Schedule appointments for tours with Leasing Professionals, ensuring a seamless transition for prospective residents! Greet visitors and prospective residents in person, creating a positive and professional first impression! You are the Administrative Guru! Maintain accurate records of resident interactions and transactions, ensuring compliance with all applicable laws and regulations! Assist Leasing Professionals with processing applications, verifying information, and conducting background checks! Prepare lease documents and ensure all necessary paperwork is completed accurately and efficiently! Coordinate resident move-ins and move-outs, providing residents with the necessary information and resources for a smooth transition! You are the Marketing Maestro! Support the leasing team with marketing efforts, including updating online listings, preparing marketing materials, and managing social media engagement! Maintain a thorough understanding of the property's features, floor plans, pricing, and availability! Utilize property management software (such as Yardi or RealPage) to manage resident information, process applications, and track leases!
Requirements
- High school diploma or equivalent required. Bachelor's degree preferred.
- Minimum of one year of experience in an administrative or customer service role, preferably in the multifamily industry.
- Proficiency in property management software (such as Yardi or RealPage).
- Excellent customer service and communication skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Must have a valid driver's license with no major infractions in the last 12 months.
- Excellent interpersonal and communication skills to effectively interact with residents, prospects, and colleagues.
- Strong ability to build rapport and establish positive relationships with residents.
- Proactive and solution-oriented approach to resident concerns and requests.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Team player with a positive and professional attitude.
- Must have a valid driver’s license with no major infractions in the last 12 months.
Responsibilities
- Answer phone calls and emails from prospective residents, providing them with a warm welcome and comprehensive information about our community!
- Schedule appointments for tours with Leasing Professionals, ensuring a seamless transition for prospective residents!
- Greet visitors and prospective residents in person, creating a positive and professional first impression!
- Maintain accurate records of resident interactions and transactions, ensuring compliance with all applicable laws and regulations!
- Assist Leasing Professionals with processing applications, verifying information, and conducting background checks!
- Prepare lease documents and ensure all necessary paperwork is completed accurately and efficiently!
- Coordinate resident move-ins and move-outs, providing residents with the necessary information and resources for a smooth transition!
- Support the leasing team with marketing efforts, including updating online listings, preparing marketing materials, and managing social media engagement!
- Maintain a thorough understanding of the property's features, floor plans, pricing, and availability!
- Utilize property management software (such as Yardi or RealPage) to manage resident information, process applications, and track leases!
Benefits
- Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.
- Health & Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
- Retirement Planning. We offer a 401k program with a company match.
- Paid Leave. Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
- Discounts. Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
- Training. We want to help you grow! Be prepared to attend and participate in training as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
