Leasing Coordinator- JBLM GMO
About The Position
Liberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families. We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
Requirements
- Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
- Computer proficiency (MS Office – Word, Excel).
- High school diploma or GED required.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and in a team environment.
- Excellent time management and follow up skills.
- Must be detail oriented.
- Must be able to talk, listen and speak clearly on the telephone.
Responsibilities
- Assist prospective residents with information regarding the housing process.
- Answer telephone, return missed calls, check voicemail, prospect follow up.
- Ensures all lease paperwork is completed and entered into Yardi, audit leases.
- Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
- Compile multiple daily/weekly/monthly reports.
- Provide written and verbal communication to team, prospects, and residents.
- Manage the lifecycle of residents and run report to audit program within LeaseHawk.
- Contact all new applicants.
- Create marketing flyers through LeaseLabs program.
- Update our website regarding pricing and specials and work with site on changes that need to be made.
- Post marketing ads and respond/follow up with leads.
Benefits
- Medical/Dental/Vision Insurance
- Life and AD&D Insurance
- 401k Retirement Plan w/company match
- Employee Stock Ownership plan
- Incentive Bonus Program
- 10 Paid Holidays per year
- 40 hours Paid Sick Leave per year
- 80 hours Paid Vacation per year
- Medical/Dental/Vision insurance eligible after 30 days of full-time employment.
- Vacation and sick time are based on the employee's hire date.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
