Downtown Leasing Consultant
About The Position
The Aura Living Experience Aura Living is a premier multifamily management firm dedicated to delivering operational excellence and strategic growth throughout the Idaho market. With more than two decades of local expertise and a proven record of elevating community performance, we drive long-term value for owners, residents, and partners. We think differently, manage with precision, and deliver results that radiate success. Our Team is our Greatest Asset We are looking for a Multi-Family Leasing Consultant superstar to join our team. This exciting and challenging opportunity is for an individual with proven leadership skills, a history of working well both independently and as a team, and superior professional references from employers within the industry.
Requirements
- 1+ year in multi-family leasing and sales practices.
- Effective in exploring the market to identify opportunities and secure residents.
- Provide excellent customer service to everyone who visits the Leasing Office. This includes residents, vendors, future residents, associates and anyone else visiting the Community.
- Assist with all other paperwork and special projects as requested by the Community Manager.
- Knowledge and skill with Leasing Contracts.
- Proficient in MS Word applications including but not limited to, MS Word, Excel, Power Point and property management software
- Versatile in verbal and written communications.
- Customer service skills.
- Consistently proactive and able to prioritize workload, manage challenging situations and meet deadlines.
- Pre-employment Drug Test and Background Check is required.
Responsibilities
- Maintain full knowledge of all available apartments, their current condition, and available move-in date(s).
- Conduct a complete rental market comparison of the competition on a monthly basis to be used as a marketing tool.
- Keep all rental and marketing information updated.
- Daily inspection of model and vacant apartments to ensure optimum showable condition.
- Report any deficiencies immediately to the Community Manager.
- Confident in closing by appealing to the customer’s needs and wants and ask for the sale at least 3 times during a community and apartment tour.
- Ensure rental applications are filled out properly, signed, and processed timely.
- Utilize all available marketing tools (flyers, brochures, referral coupons, etc.)
- Fill out Welcome Cards completely for all future residents and use as a list for weekly "call backs."
- Market community to local businesses upon request by the Community Manager.
- Provide excellent customer service to everyone who visits the Leasing Office. This includes residents, vendors, future residents, associates and anyone else visiting the Community.
- Inform Community Manager of the rental application results from the resident screening company and notify applicant of results as directed by the Community Manager.
- Create resident files for new move-ins and ensure all paperwork is prepared in accordance with Company policies and procedures.
- Inspect the apartment for a new resident 24 hours in advance to ensure it is in move-in condition and all keys work. Report any deficiencies immediately to the Community Manager.
- Complete all paperwork required by Company when a resident moves in/moves out.
- Collect rents and other fees in accordance with lease agreements and record accurately when directed by Community Manager.
- Record service requests accurately.
- Assist with all other paperwork and special projects as requested by the Community Manager.
- Maintain the cleanliness of the Leasing Office, model, and targeted apartments is required to ensure optimum condition for renting.
- Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions.
- Work with Community Manager to Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset.
Benefits
- Competitive pay with room to grow
- Opportunities for advancement and professional development
- Excellent benefits, including comprehensive health care, 401(k) with company match.
- Paid time off and holidays
- Upscale and Professional work environment
- Culture that respects work-life balance
- Fun group of people in a real team atmosphere
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
