Leasing Consultant - Haymaker & Cannery Flats
About The Position
A Leasing Consultant is responsible for managing and coordinating the leasing process for their Roundhouse property. They act as the first point of contact for prospective tenants, providing information about the property, showing units, qualifying prospects, and preparing lease agreements. At Roundhouse, the mission is "Putting humanity into housing." Founded in 2008, Roundhouse is a rapidly growing developer and manager of diverse real estate projects, operating in four states with more than 10,000 multifamily units and over $2B of assets under management. The company's core values include Elevating the Built Environment, Pioneering Spirit, Belonging, and Future-Focused. The company culture emphasizes being One Team, a Self-Starter, a Forward Thinker, and having a Commitment to Excellence, aiming to make a positive impact and improve every life they touch.
Requirements
- High school diploma or GED required.
- Must be proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Teams, and Outlook.
- Strong sales and customer service skills.
- Strong desire to lead in your role and the local community.
- Strong written and oral communication skills.
- Occasional travel between properties may be required.
Nice To Haves
- Minimum of two years of sales experience is highly preferred.
- Minimum of one year of experience in onsite multi-family housing preferred.
- Experience with property management software preferred (Yardi Voyager, RentCafe, AIRM, LEO, Appwork, and CRM).
- Bilingual in Spanish is a plus.
Responsibilities
- Serve as first point of contact for prospects: welcome visitors, answer questions, and verify eligibility.
- Maintain strong resident relations: address concerns, ensure satisfaction, and promote retention.
- Conduct daily community inspections, ensuring tour paths, models, amenities, and common areas are well maintained.
- Prepare and process notices to vacate, renewals, service requests, applications, move-ins/outs, transfers, and roommate changes.
- Achieve community goals, including occupancy, renewals, and turn times, while maintaining at least a 35% rental closing ratio.
- Manage resident communication channels and maintain accurate CRM records.
- Stay informed on local market trends; complete monthly market surveys and recommend competitive pricing to Community Manager.
- Support marketing initiatives and alert management of local opportunities.
- Assist in planning and hosting resident events and activities.
- Maintain accurate, organized resident and vendor files.
- Demonstrate teamwork, professionalism, and a commitment to excellence.
- Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.
- Ensure compliance with Fair Housing laws, safety procedures, and company policies.
- Represent the company positively in all interactions.
Benefits
- Medical, including a zero-cost employee plan
- Dental and vision coverage
- Mental wellness program
- Gym membership stipend
- 401(k) with employer match
- Company-paid life insurance
- Short-term and long-term disability coverage options
- Paid time off (PTO) and 9 company-paid holidays
- Paid maternity and parental leave
- Employee housing discount
- Alternative transportation allowance
- Monthly coffee coupon
- Perks at Work program
- Professional development support
- Peer recognition program
- Years of service awards
- Infinite possibilities program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
