Leasing Associate

Preferred Apartment Communities • Dallas, TX

85d

About The Position

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand.

Requirements

• MUST be bilingual in Spanish.
• Multi-family leasing experience preferred.
• Social media marketing experience preferred.
• Valid driver's license (free from major moving violations) and dependable transportation.
• Must be available to work Saturdays and Sundays, where applicable.

Responsibilities

• Conduct daily leasing activities including attaining leasing goals (occupancy and rent growth).
• Build and manage rapport to generate interest, desire, and satisfaction for the PAC community.
• Provide ultimate service to residents; complete lease paperwork and all other duties that correspond to leasing activities.
• Sell prospects and residents on the quality of the PAC brand and the lifestyle of a PAC apartment home.
• Achieve daily, weekly, monthly individual leasing goals to contribute to team/property leasing goals established by operational budget.
• Answer telephone calls, internet inquiries, or in-person requests from prospects with the purpose of leasing a PAA apartment home.
• Perform follow-up actions for every prospect.
• Respond to and/or follow up on resident requests; log requests as needed.
• Utilize sales tools including rapport building, qualifying, closing during each sales interaction/presentation.
• Qualify prospects by collecting/compiling personal data, entering data into database, initiating background check, and providing follow up status to prospect.
• Communicate move-in/move-out apartment status to other team members; ensure apartments are move-in ready.
• Complete all required paperwork associated with leasing, service, and satisfaction accurately, professionally, and timely.
• Tour the property visually inspecting common areas, amenities, and vacant apartments to ensure cleanliness and professional presentation.
• Stay current on relevant market issues and competitive information.
• Perform light bookkeeping and financial activities (calculating monthly rents, pro-rated rents, preparing letters for delinquent payments, etc).
• Perform office administrative activities (key track/key release, accepting resident packages, entering information on computer database, etc).
• Call the answering service as necessary for messages and follow up on all messages.
• Visually inspect entire property daily for cleanliness.
• Pick up trash and run trash compactor when necessary.
• Escort prospects to an apartment home and to all amenity areas.
• Process all paperwork and set up file for move-in.
• Maintain a minimum of 20% conversion ratio of total traffic.
• Follow-up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
• Shop the competition and make suggestions that will maximize revenue and cash flow.
• Other projects and duties as requested.

Benefits

• Generous PTO program.
• 13 paid holidays plus 3 floating holidays and paid volunteer day.
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates.
• 401k with exceptional employer match.
• Associate Apartment Discount.
• Educational Assistance Program (tuition and certifications).
• Company-paid employee assistance, mental health, and wellness program.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees