Leasing Associate

ThalhimerRichmond, VA
2d

About The Position

Thalhimer is looking to add a talented Leasing Associate to join our Thalhimer Multifamily team at The Towers on Franklin in Richmond, VA. If you're passionate about providing exceptional customer service and thrive in a dynamic, fast-paced environment, we'd love to meet you! As a Leasing Associate, you will play a key role in the success of our community by assisting with various leasing and administrative functions. Your responsibilities will include: Marketing & Leasing: Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community. Customer Engagement: Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience. Administrative Support: Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records. Customer Service: Provide excellent customer service to both current and prospective residents, ensuring their needs are met promptly and professionally. We are looking for someone with a proactive, positive attitude who enjoys working in a team and is comfortable in a fast-paced environment. The ideal candidate will possess: The ability to multi-task and handle multiple responsibilities with ease. A strong attention to detail and problem-solving skills. Dependability and flexibility, with a commitment to working well in a team environment. A passion for customer service, and the ability to relate to and engage with people. Additional Qualifications: Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software. MRI experience is preferred but not required. A genuine desire to make a difference in the community by delivering top-notch service. If you're excited about making a positive difference and being part of a dynamic team, we want to hear from you! Please submit your resume along with your salary requirements. Thalhimer is an Equal Opportunity Employer. What Does Success Look Like? An effective Leasing Associate is an engaging communicator with a talent for building rapport and closing leases. You are detail-oriented, organized, and tech-savvy, with strong sales instincts and a passion for customer service. You understand the market, take pride in your presentation, and always follow through-making sure every prospect feels at home.

Requirements

  • The ability to multi-task and handle multiple responsibilities with ease.
  • A strong attention to detail and problem-solving skills.
  • Dependability and flexibility, with a commitment to working well in a team environment.
  • A passion for customer service, and the ability to relate to and engage with people.
  • Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software.
  • A genuine desire to make a difference in the community by delivering top-notch service.

Nice To Haves

  • MRI experience is preferred but not required.

Responsibilities

  • Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community.
  • Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience.
  • Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records.
  • Provide excellent customer service to both current and prospective residents, ensuring their needs are met promptly and professionally.
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