Leasing Associate

Zekelman•Phoenix, AZ

About The Position

As a Leasing Associate at Zekelman Industries’ FLATZ 602 community in Phoenix, AZ, you will play a key role in driving occupancy by providing a professional, welcoming experience for prospective residents and showcasing the community’s lifestyle and amenities. The Leasing Associate manages the full leasing cycle—from initial inquiry to move-in—ensuring every touchpoint reflects high service standards. This role is ideal for someone who thrives in a customer-facing, fast-paced environment and takes pride in promoting quality living experiences.

Requirements

1–3 years of experience in leasing, sales, or customer service, preferably in residential property management.
High school diploma or equivalent preferred.
Proficient in CRM platforms, leasing software, and digital tools.
Strong communication, interpersonal, and customer service skills.
Spanish speaking preferred.
Professional presentation with confident, goal-driven closing ability.
Knowledge of Fair Housing laws and leasing regulations preferred.
Flexible schedule availability, including weekends and some evenings.
Ability to multitask and manage priorities in a fast-paced setting.
Mobility to walk properties, including stairs and outdoor areas, in various weather conditions.
Ability to stand and walk for extended periods.
Occasional lifting or carrying of up to 50 pounds.
Visual acuity to inspect units and common areas for cleanliness and safety.

Responsibilities

Greets and qualifies prospective residents and schedules property tours.
Promotes apartment features, community amenities, and lifestyle benefits to attract new residents.
Responds promptly to leasing inquiries via phone, email, and online platforms.
Processes applications, conducts background checks, and prepares lease documentation in compliance with company policies.
Facilitates renewals, move-ins, and move-outs to support a seamless resident experience.
Maintains an organized leasing pipeline using CRM and follow-up systems.
Supports resident retention efforts and executes lease renewal campaigns.
Participates in marketing initiatives and community outreach to generate leads.
Ensures model units and common areas are clean, well-maintained, and tour-ready.
Assists with the planning and execution of resident events and promotional activities.
Promotes and upholds workplace safety in compliance with regulations and company policy.