Leasing and Placements Manager

Hunt Companies • Virginia Beach, VA

42d

About The Position

A Brief Overview The Leasing & Placement Manager coordinates and supervises the activities of the leasing department to ensure maximum possible occupancy. Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video, and Voice Recording Policy is a condition of employment. What you will do Oversees accountabilities and ensures all accountabilities are met in a timely and efficient manner. Ensures compliance with government laws on Fair Housing. Develops procedures to effectively lease units. Develops and implements procedures and policies to retain residents while maintaining revenue. LAMS system management to ensure accuracy. Implementation of follow-up procedure. Assists, trains and develops leasing staff on all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary. Projects a favorable image of the community to achieve property objectives and public recognition. Coordinates the publication of advertisements for periodicals, direct mailers, follow up letters, telemarketing campaigns, in-house programs, etc. Ensures the regular completion of market surveys, including university and local marketing conditions. Ensures all functions necessary to maximize revenue during the summer, including leasing all space, coordinating with other departments, etc. are achieved. Performs after hours duties as needed (i.e., attend student functions, PR events, etc.). Oversees room assignments and ensures minimal changes. Ensures that leasing staff places customer needs, requests, and follow-up as a number one priority. The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash. Gathers and/or compiles information for required reports. Ensures all necessary paperwork for move-in, check-out, and other peak periods is completed. Ensures all paperwork associated with generating a lease is processed in a timely fashion. Oversees and assists in corporate projects as requested. Maximizes revenue along with maximizing occupancy. Supervises and ensures the collection of outstanding rents, security deposits, and other income. Addresses issues related to accounts receivable payments. This position requires driving for the Company using either 1) a Company vehicle, at any frequence from Rarely to Constantly; or 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Requirements

• High School Diploma or GED Required
• 1-3 years' experience in leasing and sales; or equivalent combination of education and experience.
• Technical and Analytical Capacity.
• Ethical Conduct.
• Time Management and Organizational Skills.
• Attention to Detail.
• Communication Proficiency.
• Microsoft Office applications.
• Property management software.
• Proficiency in business math.
• Communication skills required when addressing common inquiries or complaints from residents, prospective tenants, parents, university or community officials, or members of management.
• Excellent oral and written communication skills.
• Exhibit a high level of professionalism and excellent interpersonal skills.
• Read, analyze, and interpret business/financial reports, and legal documents.
• Write business correspondence and proposals that conform to prescribed style and format of ACC.
• Calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
• Apply concepts of basic math and algebra.
• Define and solve problems, collect and analyze data, establish facts, and draw valid conclusions.
• Deal with several abstract and concrete variables.
• DL NUMBER - Driver's License, Valid and in State License - Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.

Nice To Haves

• Bachelor's Degree Bachelor degree preferred
• Prior experience in the student housing industry preferred.

Responsibilities

• Oversees accountabilities and ensures all accountabilities are met in a timely and efficient manner.
• Ensures compliance with government laws on Fair Housing.
• Develops procedures to effectively lease units.
• Develops and implements procedures and policies to retain residents while maintaining revenue.
• LAMS system management to ensure accuracy.
• Implementation of follow-up procedure.
• Assists, trains and develops leasing staff on all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Coordinates the publication of advertisements for periodicals, direct mailers, follow up letters, telemarketing campaigns, in-house programs, etc.
• Ensures the regular completion of market surveys, including university and local marketing conditions.
• Ensures all functions necessary to maximize revenue during the summer, including leasing all space, coordinating with other departments, etc. are achieved.
• Performs after hours duties as needed (i.e., attend student functions, PR events, etc.).
• Oversees room assignments and ensures minimal changes.
• Ensures that leasing staff places customer needs, requests, and follow-up as a number one priority.
• Gathers and/or compiles information for required reports.
• Ensures all necessary paperwork for move-in, check-out, and other peak periods is completed.
• Ensures all paperwork associated with generating a lease is processed in a timely fashion.
• Oversees and assists in corporate projects as requested.
• Maximizes revenue along with maximizing occupancy.
• Supervises and ensures the collection of outstanding rents, security deposits, and other income.
• Addresses issues related to accounts receivable payments.

Benefits

• A competitive salary is only one part of your total rewards.
• We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees