Leasing and Occupancy Specialist II (Seven Springs)

WinnCompanies•Burlington, MA

2d•$27 - $29

About The Position

WinnCompanies is looking for a motivated full-time Leasing and Occupancy Specialist II to join our team at Seven Springs, a 331-unit market property located in Burlington, MA. In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times. The pay range for this role is $27.00-$29.00 per hour dependent on experience plus commissions. The selected candidate will adhere to the following schedule: Tuesday through Friday from 9:00AM to 5:00PM and Saturday from 10:00AM to 5:00PM.

Requirements

High school diploma or GED equivalent.
2+ years of relevant work experience.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficient with web-based applications and computer systems such as Microsoft Office.
Excellent customer service skills.
Outstanding interpersonal and communication skills.
Superb attention to detail.
Ability to work under pressure.
Ability to work with a diverse group of people and personalities.

Nice To Haves

2+ years of relevant work experience.
Associate's degree.
Prior leasing experience.
NALP certification.
Prior experience with property management software such as OneSite / RealPage.
Experience in property management, affordable programs, hospitality, customer service and sales.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, wait list, property tours, leasing apartments and qualifying prospects following up on prospects leads.
Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures.
Maintain applicable databases ensuring tour route, amenity areas and show units are to company standard.
Deliver customer service that exceeds expectations for new and current residents.
Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
Review, prioritize and distribute resident service requests as required.
Assist with the planning and facilitation of property events or programs.
Assist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives.
Assist with daily office administrative duties, procedures and specials projects.
Remain current with local events and hiring trends that may have an impact on the property.
Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
Responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process.
Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.