Leasing and Occupancy Specialist I (Brunswick Holborn Apartments)

WinnCompanies•Boston, MA

27d•$22 - $25•Onsite

About The Position

WinnCompanies is looking for a Leasing and Occupancy Specialist I to join our team at Brunswick Holborn, a group of LIHTC and mixed-subsidies properties with a total of 409 units located in Dorchester, MA and Roxbury, MA. In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals. You will also provide outstanding service to customers, residents, and clients. Please note that the pay rate for this position is $22.00 to $24.50 per hour. Additionally, the regular work schedule is as follows: Monday through Friday, from 8:30AM to 5:00PM.

Requirements

High school diploma or GED equivalent.
1-3 years of relevant work experience, including LIHTC and HUD affordable programs.
Bilingual in English and Spanish.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficiency with Microsoft Office.
Excellent customer service skills.
Outstanding verbal and written communication skills.
Superb attention to detail.
Ability to work with a diverse group of people and personalities.
Solid organizational and administrative skills.

Nice To Haves

Associate's degree.
SHCM certification.
CALP certification.
Tax credit knowledge preferred.
Experience with Yardi or RealPage property management software.

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy.
Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
Deliver customer service that exceeds expectations for new and current residents.
Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
Review, prioritize, and distribute resident service requests as required.
May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated a necessary based on property, regional or corporate initiatives.
Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
Remain current with local events and hiring trends that may have an impact on the property.
Remain up-to-date with federal, state, or other regulatory requirements and programs.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families