Leasing Agent

Real Property Management Express•Council Bluffs, IA

30d

About The Position

At Real Property Management Express, we exist To Shelter the World. That means more than just maintaining buildings, it means helping our residents feel safe, respected, and supported. When our residents love where they live, we know we are doing something right. We are excited to share that RPM Express has just entered the Des Moines market, and with that comes a unique opportunity to grow alongside us. We will be managing 418 E Grand and Rowat Lofts and are looking for a Leasing Agent to help us build these properties into vibrant communities. We are looking for someone who embodies professionalism, empathy, and ownership. As first point of contact for prospective residents, the Leasing Agent will be the face of our community. They'll create a welcoming experience by building trust, guiding applicants through the leasing journey, and helping them feel at home before they even move in. If you have natural people skills and a desire to succeed, we want you to join our collaborative team! Why You’ll Want to Join Our Team as a Leasing Agent As an employee at Real Property Management, you are part of a team and will be interacting and involved with operations and other aspects of the business. You’ll have a solid understanding of what we offer and a full appreciation for the value we provide to our clients. Our focus is on building relationships, not just closing a sale. We want our residents to love where they live, and you will open the door to that possibility.

Requirements

You view every interaction as an opportunity to grow relationships.
You’re flexible and willing to serve our property owners by accommodating showing requests.
You’re willing to learn everything you can about property management and the full process of how we do it at Real Property Management.
You have the patience to answer questions and take the time to thoroughly educate potential residents.
You are diligent about follow-up and documenting details in the CRM.
You stay focused on the right activities to achieve your closing goals.
You are great with written and verbal communication, and you easily build rapport.

Nice To Haves

Familiarity and prior experience with property management and leasing are a plus!

Responsibilities

Nurture Leads – As the first point of contact for incoming applicants, you will reach out to leads to arrange showings and follow up after the showings are complete. The goal is a successfully signed lease and a resident who rents from us again and again.
Conduct Showings – You will tour leads through the properties we rent and help them see themselves living there. All the glamor of a real estate agent but with less pressure.
Get Applications & Get Leases – Follow our process to ensure the lead submits an application. Keep the applicant informed throughout the process and get them all the way to a signed lease agreement.
Solicit Feedback and Make Recommendations – As the primary point of contact for the applicants, you will get the direct feedback on rent pricing, features, and amenities. You will bring your observations back to help influence listed rent prices.
Service with A Smile – You are probably the first person a lead talks to, and their guide through the showing and application process. You will help answer their questions, put them at ease, and make their first few impressions of us a great experience.