Leasing Agent Winston Place Group

MCCULLOUGH DEVELOPMENT INC • Manhattan, KS

1d

About The Position

Scope and Purpose: To assist the Property Manager with the day-to-day operations of the property, with primary emphasis on leasing apartments and maintaining good tenant relations.

Requirements

• Completion of high school/GED and possession of basic sales skills and/or one year of sales experience.
• Basic knowledge of Excel and Word.
• Ability to perform work independently, prioritize assignments, meet timelines and follow-through.
• Possess a pleasant, friendly, customer-service oriented personality with ability to work with, understand, and respond to residents, employees, and persons of all ethnic and family backgrounds.
• Demonstrate ethical conduct and professionalism.
• Be hard working and specific to detail in a fast-paced environment.
• Knowledge of MDI emergency procedures.
• Ability to establish and maintain effective and cooperative working relationships with employees.
• Ability to interact and communicate effectively in a tactful and courteous manner with a variety of people, including residents, visitors, contractors, employees, and the general public.
• Ability to manage interpersonal conflict situations requiring tact, diplomacy, and discretion.
• Ability to communicate to convey or exchange general work-related information or service to internal or external customers.
• Ability to understand oral and written directions, arrive at decisions, develop conclusions and solutions.

Responsibilities

• Greet and assist current and prospective residents.
• Develop full knowledge of information required for the rental application, screening processes, rental policies, lease terms, and community policies.
• Show apartments to prospects.
• Schedule appointments.
• Prepare leases and other paperwork to be signed.
• File and maintain resident files.
• Receive maintenance requests from current residents.
• Advertise available apartments through various on-line channels, as directed by the Property Manager.
• Secret shop competitor’s apartment communities.
• Conduct check-ins for new residents.
• Develop and maintain knowledge of current rental rates, sizes, locations, and all amenities of the property/property group.
• Assist the Property Manager with pre-inspections.
• Assist with turnovers and be available to work longer hours during major lease-up and turnover seasons.
• Perform various property-related tasks that may include: post resident notices and water bills, prepare property newsletter, plan special events for residents.
• Assist the Property Manager in the collection of delinquent rents.
• Report unusual or extraordinary circumstances about the property or residents to the Property Manager.
• Report to the office and be available to work daily scheduled hours.
• Work Saturday hours for weekend showings, as needed.
• Have reliable transportation and a valid driver’s license.
• Abide safety standards that comply with all company, local, City, State, and Federal guidelines.
• Follow established company policies and those outlined in the Employee Handbook.
• The tasks are not limited by this list and shall include all items requested by the Property Manager and/or Management to assist in the success of the properties.

Benefits

• Health/Dental insurance benefits
• VSP Vision discount plan
• 401k retirement plan participation
• Flexible spending account participation
• Seven (7) paid holidays
• Earn Paid Time Off (PTO) after continuous months of service
• Set monthly cell phone reimbursement for means of communication to property staff and other employees during business hours, per current cell phone policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED