Leasing Agent

ModernHR•San Francisco, CA

40d

About The Position

The Residential Leasing Agent is responsible for the leasing and marketing results and for maintaining positive resident relations of the residential community. Scheduling onsite tours, responding to lease inquires and ensuring tenant satisfaction. Strong communication skills, customer focus and ability to handle various administrative tasks.

Requirements

Excellent customer service skills with a focus on building rapport with clients.
Proficient in administrative tasks, including data entry and record keeping.
Sales skills to effectively market properties and close leasing deals.

Nice To Haves

Yardi experience a plus
Familiarity with property maintenance procedures is a plus.

Responsibilities

Prospects/ Leasing apartments
Prepares Leasing File /completes paperwork and file for final approval by Leasing Manager
File the completed file after signed off by Leasing Manager
Resident relations/assistance
Answering Phones
Maintenance work orders (open and close)
Courtesy patrol memos - to be entered into Yardi for documentation
Service/ Emotional support animals -need documentation to be uploaded to Yardi & printed for file
Corporate suite rentals
Market surveys
Office Inventory - shortages or needs to be given to Administrative Assistant to order
Payables/ Mail or packages - Opens daily mail as per SOP
Dispatch Emergencies
Opening & closing office
Work Order Follow up
All other tasks assigned by Community Manager, Assistant Manager or Leasing Manager
Strong knowledge of property leasing processes and real estate principles.
Effective phone etiquette for professional communication with tenants and stakeholders.
Ability to manage conflicts effectively while maintaining a positive environment.