Leasing Agent -Salem

Mdi Management • Salem, OR

397d • $39,520 - $39,520

About The Position

The Leasing Agent is responsible for managing the leasing process for residential properties, ensuring a high level of customer service and satisfaction. This role involves greeting prospects, conducting property tours, processing applications, and maintaining communication with residents and management. The Leasing Agent plays a crucial role in resident retention and community marketing, while also handling administrative tasks related to leasing and property management.

Requirements

• Customer service experience required.
• Strong oral and written communication skills.
• Ability to operate a telephone, personal computer, and community software.
• Positive attitude and ability to maintain professionalism at all times.
• Ability to work a flexible schedule, including evenings and weekends.
• Reliable transportation is required.
• Cellular device required for communication with supervisors.

Nice To Haves

• Experience in property management or leasing is a plus.
• Familiarity with Fair Housing requirements is beneficial.

Responsibilities

• Greet prospects and qualify them by covering all criteria.
• Record all telephone and in-person visits on appropriate reports.
• Inspect models and available market-ready units.
• Communicate maintenance and cleaning needs to the Property Manager.
• Conduct tours of the community and apartments, applying product knowledge to clients' needs.
• Assist prospects in completing applications and securing deposits according to company procedures.
• Update vacancy sheets and process applications for approvals.
• Follow up with applicants regarding their application status.
• Ensure apartments are ready for resident move-in on agreed dates.
• Follow up on prospects that did not close and attempt to close the sale again.
• Secure new residents' signatures on appropriate paperwork and receive all monies owed prior to move-in.
• Assist in monitoring renewals and distribute renewal notices.
• Gather information about market competition and share with the Property Manager.
• Represent the company in a professional manner at all times.
• Accept rental payments and maintain accurate records.
• Type leases and lease renewals, ensuring accuracy and timeliness.
• Maintain current resident files and record daily inspections for the community.
• Respond to resident requests and concerns in a timely manner.
• Complete maintenance service requests and inform the maintenance team.
• Contribute to the cleanliness and curb appeal of the community.
• Assist in planning and hosting resident functions.

Benefits

• Competitive hourly wage of $19.
• Full-time employment with potential for bonuses based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed