Leasing Administrative Manager (Multi-Family)

Sudberry Properties, Inc•San Diego, CA

About The Position

The Leasing Administrative Manager plays a pivotal dual role in property operations, combining the strategic oversight of leasing functions with the administrative and financial responsibilities of an Assistant Property Manager. This hybrid position is ideal for a seasoned professional with a strong background in lease-up operations, resident relations, and team leadership.

Requirements

Exemplary customer relations and communication both in person and via phone/email, including written and verbal correspondence
Strong organizational, communication, and leadership skills.
Able to operate basic office equipment including copiers, fax machines, filing cabinets, enter data into a computer, and create printed
Strong Microsoft Office skills.
Attention to detail and possess ability to follow
Ability to work a schedule during normal hours and that may be other than Monday- Friday, 8-5. Work in excess of 40 hours per week is
Use good judgment and make sound decisions in a fast-paced environment.
Ability to work independently and collaboratively in a fast-paced environment.
Demonstrate practical thinking and make sound decisions.
High school diploma or equivalent.
Minimum 3 years of lease-up experience at a conventional property with 150+ units.
Minimum 3 years of Assistant Manager experience with a leasing background.
Proficiency in Yardi or similar property management software.

Nice To Haves

Bachelor's or associate degree.

Responsibilities

Lead and mentor the leasing team to meet occupancy and renewal goals.
Oversee leasing activities including tours, application processing, and move-ins.
Assist GM in approving lease files for all new move-ins to ensure compliance and accuracy.
Assist GM with managing the lease renewal process, including outreach, negotiation, and documentation.
Develop and implement leasing strategies and outreach marketing plans.
Maintain thorough knowledge of property features, pricing, and competitive market trends.
Ensure accurate and timely data entry in Yardi or other property management software.
Conduct weekly leasing performance reviews and participate in pricing calls.
Any other tasks assigned or directed by General Manager
Collect and post rent payments; manage accounts receivable and daily bank deposits.
Handle resident delinquencies, legal notices, and eviction processes.
Prepare and audit financial reports including rent rolls, market surveys, and lease expiration matrices.
Process move-ins, move-outs, and lease renewals; ensure compliance with leasing policies.
Coordinate maintenance requests and ensure timely resolution.
Assist with budget preparation and expense tracking.
Maintain high levels of resident satisfaction through responsive communication and service.
Ensure compliance with fair housing laws and company policies.
Audit lease files for accuracy and completeness.
Support resident retention efforts through renewal programs and community engagement