Leasing Administrative Assistant

Showboat Hotel & Island Waterpark•Atlantic City, NJ

About The Position

Responsible for providing administrative and clerical support to the leasing and property management team. This role assists with leasing operations, tenant communications, documentation, and office organization to ensure efficient daily operations and a positive resident experience.

Requirements

Must be 18 years of age or older
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Proficiency with office software and property management systems
Attention to detail and ability to handle confidential information
Professional appearance and customer-focused attitude
Work flexible schedule including nights, weekends, and/or holidays as needed
High School diploma/GED or equivalent education
Previous experience in Residential Leasing
Previous administrative or customer service experience preferred
The ability to attend work predictably and regularly and to be punctual.
The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates
The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).
The ability to work with mathematical concepts and to apply concepts to practical situations.
The ability to work cooperatively with others.
The ability to deal politely and professionally with customers and coworkers.
The ability to perform several tasks at once.
The ability to follow directions or instruction.
The ability to use a computer to communicate, create, and access information.
The ability to lift and move ___ pounds.
The ability to sit/stand/bend/stretch, etc.
The ability to use hands to finger, handle, or feel and reach with the hands and arms

Nice To Haves

Bilingual preferred, but not required
Previous administrative or customer service experience preferred

Responsibilities

Support leasing agents and property managers with daily administrative tasks
Prepare, process, and maintain lease agreements, applications, and related documentation
Assist with tenant onboarding, renewals, and move-in/move-out paperwork
Answer phone calls, emails, and in-person inquiries professionally
Schedule appointments, property tours, and meetings
Maintain accurate resident files and update property management software
Process rent payments, fees, and invoices as needed
Assist with marketing efforts, including posting listings and preparing promotional materials
Coordinate with maintenance and management to track service requests
Ensure compliance with company policies, fair housing regulations, and confidentiality standards
Maintain office organization, supplies, and filing systems
Performs other related duties as assigned by the arcade Supervisors, Managers and Directors.