Lease Up Specialist (BTR) - Pine Valley Commons

Elmington Property Management•Fairburn, GA

2h•Onsite

About The Position

At Elmington Property Management, we operate with a distinct approach, moving beyond conventional property management practices by integrating smart strategies with an unexpected flair. The company aims to demonstrate to investors, customers, and residents that property development and management can be engaging and dynamic. Elmington prioritizes delivering exceptional service to both residents and owners. The core mission of Elmington Property Management is a relentless focus on genuine care and high standards of excellence for residents, guests, and clients, with a common purpose to positively impact lives through selfless service. The Lease-Up Specialist role at EPM is specifically tasked with achieving leasing and revenue objectives by ensuring consistent, high-quality execution of all leasing functions. This position is central to managing the prospect experience, upholding leasing discipline, and driving performance to meet occupancy targets.

Requirements

Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
A passion for chasing excellence and providing exemplary customer service.
Be a positive representative of EPM to residents, vendors, and employees.
Proactive attention to detail, searching constantly for ways to improve your property.
Be an effective listener who offers helpful solutions.
Thrives in fast-paced, goal-oriented lease-up environments.
Possess great energy, enjoy challenges, and constantly set and reach new goals.
Previous experience working with a team to meet success.

Nice To Haves

(1) year of multi-family property management experience preferred.
Previous Leasing experience preferred.
Customer Experience Specialists or related fields encouraged to apply.

Responsibilities

Personally conduct engaging, informative, and personalized tours for prospective residents.
Manage leasing communications and follow-up via phone, text, and email to drive timely conversion.
Guide prospects through applications, document collection, approvals, and lease execution.
Maintain strong conversion rates from initial inquiry through tour, application, and executed lease.
Effectively manage the community's reputation via social media, direct communication, marketing and the communication of your teammates.
Be the positive energy and brand of the community.
Be the primary communicator to prospects, residents, vendors, and your market.
Have a positive and magnetic personality.
Constantly learn and search for ways to improve traffic, leasing, and total income.
Think creatively and go way beyond the box by conceptualizing new ideas to improve the business.
Work with passion and take pride in what you do, always with a good attitude even in difficult situations.
Performs all other duties, as assigned.