Lease Admin Associate Manager

Cushman & WakefieldSt. Louis, MO
1d

About The Position

Role Overview: Ensure operational excellence, compliance, and superior client service. This role performs day-to-day activities ensuring accurate, timely, and compliant processing of recurring and non-recurring lease-related payments and drives process improvements to optimize efficiency and accuracy.

Requirements

  • Strong analytical and critical thinking skills.
  • Diligence and accuracy in financial and contractual reviews.
  • Excellent communication and relationship-building abilities.
  • Ability to manage multiple priorities and deadlines.
  • Proficiency in SAP and related systems.

Responsibilities

  • Manage the life cycle of leases post-initial setup.
  • Abstract lease terms and conditions into the system of record including amendments, terminations, and non-renewals.
  • Administer and monitor critical dates in accordance with real estate lease agreements.
  • Ensure compliance with property document management standards for leased, owned, and associated documents.
  • Maintain accurate financial and contractual data for all locations.
  • Review client invoices against lease requirements, verify calculations, and collect supporting documentation from landlords or billing authorities.
  • Process landlord / tenant payments, such as rent, CAM, and other lease-related expenses – some of which may be time-sensitive.
  • Conduct desktop audits of Year-End Common Area Maintenance (CAM), insurance, and real estate tax reconciliations; analyze charges for accuracy and resolve discrepancies directly with landlords.
  • Track, request, and obtain outstanding landlord Year-End reconciliations.
  • Request and collect outstanding landlord security deposits.
  • Ensure timely and accurate processing of monthly rental obligations.
  • Provide leadership with accurate financial and critical date reports for client presentations.
  • Identify and record savings, investigate exceptions, and recommend solutions.
  • Assist in creating and updating process playbooks to ensure consistency and compliance.
  • Communicate frequently with internal and external partners.
  • Maintain productive landlord and subtenant relationships in accordance with lease and sublease agreements.
  • Respond to inquiries regarding leased and owned properties with sound judgment and logic.
  • Request and monitor 3rd party COI to Ensure coverage and compliance.
  • Provide guidance and direction to team members on tasks and projects.
  • Train new team members and review work performed by Portfolio Lease Coordinators (PLCs).
  • Participate in system testing as needed.
  • Establish task priorities and schedules to meet portfolio objectives.
  • Manage multiple projects and priorities effectively in a dynamic environment.
  • Ensure lease data complies with lease accounting standards (FASB).
  • Update the system of records to resolve discrepancies identified through AALK processes or data integrity reports.
  • Request vendor setup through the vendor management team and align details in the system of record.
  • Request certificates of insurance for new leases and/or new landlord entities.

Benefits

  • Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
  • In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
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