Learning Supervisor

HealthPartners • Bloomington, MN

2d

About The Position

HealthPartners is hiring a Learning Supervisor. The Learning Supervisor is responsible for overseeing the design, delivery, and ongoing maintenance of end-user training programs. This role provides guidance to Learning Specialists, ensuring alignment with organizational goals and project needs. The Learning Supervisor also supports workflow design, testing, go-live activities, and maintains realistic training environments that mirror production systems for optimal learning experiences.

Requirements

• Bachelor’s degree in related field or equivalent training/healthcare experience in lieu of degree.
• A minimum of 5 years of experience in IT or training.
• Minimum of 2 years of direct supervisory experience.
• Expertise in curriculum design including learning objectives, content development and assessment strategies.
• Proficient in both virtual and in-person facilitation techniques.
• Strong leadership, team building and project management capabilities.
• Ability to build and sustain relationships across all organizational levels.
• Proven success in implementing process improvements and change management.
• Skilled in using reporting tools to evaluate team performance and training effectiveness.
• Exceptional written, verbal and interpersonal communication skills.
• Comfortable managing multiple priorities in dynamic, fast-paced environments.
• Experience with learning technologies such as Learning Management Systems (LMS) platforms, eLearning tools and content management systems.

Nice To Haves

• At least 3 years of experience working with Epic systems.
• Current Epic Principal Trainer certification
• Current Epic application certification
• Experience in developing and delivering training materials for diverse audiences.
• Ability to work with a wide range of stakeholders including clinical, operational, and IT.
• Ability to manage staff and resources within budget constraints.
• Familiarity with governance and best practices for learning software, and content management.
• Demonstrated ability to identify innovative solutions and drive continuous improvement.
• Deep understanding of Epic training environments and their ongoing maintenance.
• Working knowledge of Agile methodologies and principles.

Responsibilities

• Supervise staff with full authority over hiring, performance management, compliance with organizational policies, and professional development.
• Support team members in daily operations, including successful onboarding, new hire training, work assignments, and coaching.
• Lead training-related project activities such as requirements gathering, content creation, and go-live support.
• Oversee training logistics including scheduling, delivery, and environment setup.
• Identify and implement innovative and continuous improvement ideas to enhance workflow and improve services.
• Engage with stakeholders to assess training effectiveness and adjust strategies accordingly.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager