Learning Supervisor

TRIA Orthopedics • Bloomington, MN

3d

About The Position

HealthPartners is hiring a Learning Supervisor. The Learning Supervisor is responsible for overseeing the design, delivery, and ongoing maintenance of end-user training programs. This role provides guidance to Learning Specialists, ensuring alignment with organizational goals and project needs. The Learning Supervisor also supports workflow design, testing, go-live activities, and maintains realistic training environments that mirror production systems for optimal learning experiences.
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

Requirements

• Bachelor’s degree in related field or equivalent training/healthcare experience in lieu of degree.
• A minimum of 5 years of experience in IT or training.
• Minimum of 2 years of direct supervisory experience.
• Expertise in curriculum design including learning objectives, content development and assessment strategies.
• Proficient in both virtual and in-person facilitation techniques.
• Strong leadership, team building and project management capabilities.
• Ability to build and sustain relationships across all organizational levels.
• Proven success in implementing process improvements and change management.
• Skilled in using reporting tools to evaluate team performance and training effectiveness.
• Exceptional written, verbal and interpersonal communication skills.
• Comfortable managing multiple priorities in dynamic, fast-paced environments.
• Experience with learning technologies such as Learning Management Systems (LMS) platforms, eLearning tools and content management systems.

Nice To Haves

• At least 3 years of experience working with Epic systems.
• Current Epic Principal Trainer certification
• Current Epic application certification
• Experience in developing and delivering training materials for diverse audiences.
• Ability to work with a wide range of stakeholders including clinical, operational, and IT.
• Ability to manage staff and resources within budget constraints.
• Familiarity with governance and best practices for learning software, and content management.
• Demonstrated ability to identify innovative solutions and drive continuous improvement.
• Deep understanding of Epic training environments and their ongoing maintenance.
• Working knowledge of Agile methodologies and principles.

Responsibilities

• (20%) Supervise staff with full authority over hiring, performance management, compliance with organizational policies, and professional development.
• (20%) Support team members in daily operations, including successful onboarding, new hire training, work assignments, and coaching.
• (20%) Lead training-related project activities such as requirements gathering, content creation, and go-live support.
• (20%) Oversee training logistics including scheduling, delivery, and environment setup.
• (10%) Identify and implement innovative and continuous improvement ideas to enhance workflow and improve services.
• (10%) Engage with stakeholders to assess training effectiveness and adjust strategies accordingly.
• Perform other duties as assigned.

Benefits

• As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager