Learning Specialist

Computershare • Shelton, CT

3d • $78,000 - $93,000 • Hybrid

About The Position

We have a rewarding opportunity for an experienced Learning Specialist or Instructional Designer to join our client education team within Computershare’s Entity Solutions business (CES). CES is a fast-growing division that’s shaping the future of corporate governance and entity management through our smart, transformative services and solutions. As part of our highly collaborative team, you’ll play a key role in designing and facilitating innovative, user-centric learning experiences that empower our clients to navigate our CES applications and achieve their goals.

Reporting to the Education Program Manager, you’ll collaborate with a forward-thinking team to create learning solutions that deliver real impact. With our focus on innovation, we strive to elevate our clients’ experience at every step of their learning journey with us. If you have a talent for transforming complex software processes into clear, engaging, and results-oriented learning, you’ll enjoy this opportunity.

Requirements

• University degree; or a minimum of six years related experience; or equivalent combination of education and experience.
• 3-5 years of experience designing, developing and delivering learning solutions as a learning specialist, instructional designer, learning experience designer or similar role.
• Experience facilitating training sessions virtually using Microsoft Teams, WebEx or similar applications.
• Experience developing eLearning with Articulate Rise and Storyline. Ability to produce assessments, software simulations, and complex interactions.
• Experience developing software screencast videos with Camtasia or similar applications.
• Experience transforming complex processes into easy-to-follow how-to content.
• Experience using SnagIt or similar software to produce screenshots.
• Strong client facing communication skills, with the ability to understand needs, clarify expectations, and provide a positive client experience.
• Excellent productivity and project management skills.

Responsibilities

• Design, develop and maintain learning solutions for our CES applications, including eLearning, software simulations, how-to videos (screencasts), how-to guides, instructor-led training and certification exams.
• Facilitate virtual training sessions for our CES clients using Microsoft Teams.
• Develop performance-focused and appealing eLearning with Articulate Rise and Storyline including software simulations and assessments.
• Develop high-quality, easy-to-follow video screencasts using Camtasia or Articulate.
• Apply user experience (UX) and graphic design best practices to design solutions with intuitive navigation, engaging interfaces and appealing graphics.
• Continuously evaluate and improve learning experiences based on user feedback, data insights and performance metrics.
• Meet and effectively collaborate virtually with your global team on a weekly basis.

Benefits

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family including paid time off, observed holidays, and vacation pay (Toronto).
• Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees