Learning Partner

Health Care Service CorporationChicago, IL
1dHybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture. Developing and nurturing consultative partnerships across organization. Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions. Coaching and developing team members. The scope includes instructional strategies for instructor-led, web-based, and blended solutions. Fostering and maintaining strong ongoing client-facing relationships. Autonomously and effectively managing multiple complex initiatives. Participating with teams and consulting with customers and internal workgroups. The coordination of communication plans and project management activities related to divisional and/or enterprise implementations. And the evaluation of learning and business outcomes. The role will support the Sales and Account Management unit.

Requirements

  • Bachelor Degree in Human Resource Development or related field plus 4 years of experience in instructional design, performance consulting OR 8 years of experience in instructional design, performance consulting
  • Consultative communication skills and negotiation skills
  • Communicate effectively and professionally in visual, verbal and written forms
  • Demonstrate technical aptitude and analytical skill set
  • Manage multiple, complex projects independently and efficiently
  • Sound inductive and deductive reasoning
  • Experience working with others to analyze information and evaluate results to identify appropriate solutions
  • Able to overcome obstacles by developing solutions to meet individual and departmental goals
  • Capable of applying accepted and emerging adult learning theories and instructional design trends on the job

Nice To Haves

  • Master Degree in Human Resource Development or related field
  • 3 years of learning and development experience in a corporate or business setting
  • Ability to establish and nurture partnerships with multiple internal and external customers, senior management, and subject matter experts
  • Sales and Account Management experience

Responsibilities

  • Developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture.
  • Developing and nurturing consultative partnerships across organization.
  • Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions.
  • Coaching and developing team members.
  • The scope includes instructional strategies for instructor-led, web-based, and blended solutions.
  • Fostering and maintaining strong ongoing client-facing relationships.
  • Autonomously and effectively managing multiple complex initiatives.
  • Participating with teams and consulting with customers and internal workgroups.
  • The coordination of communication plans and project management activities related to divisional and/or enterprise implementations.
  • And the evaluation of learning and business outcomes.

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
  • plus other incentives
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