Learning Partner, Market Access and Acct Mgmt

Eisai•Nutley, NJ

19h•Onsite

About The Position

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Learning Partner, Market Access and Reimbursement will lead role-specific development for the Market Access Teams. Role specific development will be provided for Account Executives, (Payer Team), Patient Support Services Team (including Account Reimbursement Managers) and additional emerging roles. This position will act as a Subject Matter Expert in the development of any Market Access and reimbursement training programs. Effective execution in this role will have a measurable impact on the organization by enhancing the capabilities of the Market Access Team. This position is directly responsible for assessing needs, designing, developing, managing, facilitating, analyzing, and effectively utilizing strategies to implement overarching training curriculum and programs for the above groups including overseeing vendors and collaborating with internal stakeholders to ensure the successful design and roll-out of training programs and projects that positively impact Eisai’s HHC mission. This position is responsible for strategically aligning training strategies and content to support Eisai organizational goals.

Requirements

Bachelor’s degree, MBA is a plus.
3-5 years of relevant Market Access training and/or Reimbursement experience; inclusive of curriculum and/or program development experience with the preference of having worked in a corporate home office role.
3-5 years of experience in Field Patient Access Services, Access and Reimbursement and Account Management. Strong Buy and Bill and infusion sites experience preferred.
3-5 years of training experience for patient access and reimbursement, payer teams including knowledge of adult learning development and learning management systems preferred
2+ years of vendor management experience.
Excellent written and verbal communication skills.
Strong interpersonal and collaboration skills to interface effectively with various cross-functional groups.
Strong platform style – ability to make large group presentations at regional and national meetings.
Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments.
Must have demonstrated the development of new and creative solutions to a variety of challenging problems.
Proficiency in MS Office Suite (Word, Excel, PowerPoint,) Adobe Acrobat, TEAMs and Adobe Connect
Experience conducting research, working with external vendors, and conducting organized needs assessments
Forecasting and budget management preferred.
During live training this position is 100% in person.
Travel: 30%

Responsibilities

Market Access and Reimbursement Training Development: · Create new hire on-boarding and continuous training for Market Access Team.
Partner with stakeholders to develop and maintain all Access and Reimbursement related training tools, workshops, and classroom presentations to ensure they are current and meet the needs of all stakeholders.
Develop and manage continuous curriculum enhancements through multi-media delivery channels, learning tools, e-learning, assessment programs and other related content to support all access and reimbursement training aligned to stakeholder needs and current training modalities.
Ensure projects and materials are evaluated against and meet good training and adult learning principals and ensure all projects and materials have been through the correct legal and regulatory review process before being delivered to stakeholders.
Ensure Market Access training curriculums are designed to accommodate progressive learning from developing to advanced-level competency demonstration.
Effectively deliver training programs (either at home office or remotely) for key stakeholders to ensure a strong patient access and reimbursement capability.
Provide patient access and reimbursement expertise and consulting with key stakeholders across the organization.
Conduct on-going needs analysis (customer/internal feedback, field interactions, SMEs, etc.) and leverage results to inform/adjust training strategies and curriculums as needed.
Support secondary customer by developing training tools, workshops, presentations content for all Product Launch, Sales, and POA Meetings to design and develop customized Market Access training workshops for the Brand, along with any required testing and/or certification.
Take the lead in “Train- the-Trainer” programs when rolling out training programs and materials to stakeholders at pre-POA meetings and support as required field POA meetings.
Partner with Sales Training Leads to embed Market Access training into new hire curriculum
Support Field Sales with the development of field access and reimbursement training applicable to customer-facing roles
Responsibilities at Interaction & Collaboration level: Require interaction with Manager and Director level in Access and Reimbursement on regular basis.
Collaborate with Market Access teams and Field Sales (when applicable) to conduct needs analysis to ensure training alignment with applicable training outcomes and legal/compliance/regulatory requirements. This includes new hire training, virtual training, advanced training, etc.
Develop, manage, and deliver advanced training content for the Patient Access and Reimbursement teams.
Interview, evaluate, and select vendors for capabilities appropriate to the development of materials to meet the needs of Access and Reimbursement training initiatives. Manage vendors and projects to meet project goals and to optimize timing and budgetary requirements.
Support any training projects and other department initiatives, to include Senior Management Special Projects, Corporate Task Forces, Large Cross Functional Training Projects (e.g., Product Launches, New Hire Classes, Home Office Training, etc.)

Benefits

Employees are eligible to participate in Company employee benefit programs.
For additional information on Company employee benefits programs, visit https://careers.eisai.com/us/en/compensation-and-benefits .
Certain other benefits may be available for this position, please discuss any questions with your recruiter.

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