About The Position

The Learning & Development (L&D) Specialist plays a key role in designing and delivering learning experiences that build capability, strengthen performance, and enable CRB’s continued growth and transformation. This position may be dedicated to an enterprise transformation effort—such as a new system implementation or major business change—for the duration of a project, leading the development and delivery of training and enablement activities that prepare employees for success. Outside of large project assignments, the L&D Specialist partners with various enterprise functions to design, develop, and support ongoing learning programs, ensuring consistency, scalability, and alignment with CRB’s workforce capability goals. The role combines creative instructional design, project coordination, and stakeholder collaboration to deliver practical, high-impact learning solutions across the organization.

Requirements

  • Bachelor’s degree in Education, Communication, Human Resources, or related field preferred
  • 3–6 years of experience in learning design or instructional development,
  • Demonstrated experience developing digital learning content (eLearning, video, microlearning, etc.).
  • Strong writing, design, and facilitation skills.
  • Organized, detail-oriented, and comfortable managing multiple projects and stakeholders.
  • Collaborative mindset and ability to work across functions and regions.
  • Familiarity with MS D365 required.

Responsibilities

  • Partner with subject matter experts (SMEs) and business leaders to design and develop engaging learning materials that support both enterprise and project-specific needs.
  • Create blended learning experiences including eLearning modules, instructor-led courses, job aids, videos, and digital resources.
  • Coordinate logistics for enterprise learning initiatives and project-based training rollouts, including scheduling, communications, and learner tracking.
  • Support virtual and in-person training sessions through facilitation, co-delivery, or coordination of external resources.
  • Manage learning data and reporting in the Learning Management System (LMS) or other digital platforms.
  • Gather participant feedback and learning analytics to evaluate impact and identify opportunities for improvement.
  • Serve as a learning and enablement resource for enterprise transformation initiatives, ensuring employees are prepared for new systems, processes, and ways of working.
  • Develop project-specific learning materials, communications, and adoption tools in partnership with Organizational Change Management (OCM) and functional teams.
  • Partner with HR, IT, Operations, and other enterprise functions to support ongoing capability-building priorities.
  • Stay current on learning technology, design tools, and trends to enhance CRB’s learning experience and delivery methods.

Benefits

  • CRB offers a complete and competitive benefit package designed to meet individual and family needs.
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