Learning and Organizational Development Specialist

City of Gainesville-posted 4 days ago
Full-time • Mid Level
Gainesville, FL
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Gainesville Regional Utilities, the most comprehensive utility service provider in Florida, is building a new team to support the utility’s human resources needs. We are seeking a Learning & Organizational Development Specialist who will design and deliver training covering employee and management development programs for in-person, virtual and e-learning formats, manage the Learning Management system (LMS), lead HRIS training initiatives to ensure smooth adoption and effective use of our new HRIS system, and partner with HR and business leaders to identify skill gaps and create targeted development solutions. The L & OD Specialist will have proven experience in learning and organizational development, instructional design or HR training, strong facilitation skills, knowledge of LMS platforms and e-learning tools, and experience with HRIS systems. Join us in this exciting opportunity to help shape the future of GRU’s workforce and culture! SUMMARY This is professional and technical work training and coordinating instruction of personnel. Positions allocated to this class report to a designated supervisor and work under general supervision. Work in this class is distinguished from higher classes by its lack of supervisory responsibilities and from lower classes by its emphasis on specialized training, the use of independent judgment, exercise of reasonable initiative and professional knowledge in the design and development of training programs.

  • Understands organizational goals and objectives and is able to strategically link them to appropriate learning interventions to promote greater organizational effectiveness.
  • Identifies meaningful ways to measure the effectiveness of various training solutions provided to the organization.
  • Partners with management to assess performance problems through various information gathering methodologies such as focus groups, surveys, and employee interviews in order to provide an appropriate recommendation.
  • Consults with departments to address identified performance problems and recommends, develops and delivers appropriate learning solutions.
  • Develops and delivers both traditional classroom and online training using research, subject matter experts, or other knowledge sources to create effective original training programs customized to meet the specific needs of the organization on a wide variety of topics.
  • Evaluates and identifies opportunities and methods to enhance e-learning and Learning Management System (LMS) programs and processes.
  • Provides facilitation services to departments through the ability to effectively lead group discussions, such as focus groups and teams of employees.
  • Partners with other areas in Human Resources to identify the most effective performance solutions for our departments, as necessary.
  • Develops and delivers employee orientation and training programs using in-house resources.
  • Assists with marketing training programs through the organization to enhance employee awareness and participation.
  • Coordinates evaluation of proposals, external consultants and trainers with other departments and agencies.
  • Attends work on a continuous and regular basis.
  • Serves on committees and task forces involved in solving human performance or system training problems to increase organizational effectiveness.
  • May be required to produce reports and information to document training participation and effectiveness.
  • May act in absence of supervisor.
  • Performs other related duties as assigned.
  • Bachelor degree from an accredited four-year college or university with major course work in Human Resources or Organizational Development, three (3) years of progressively responsible experience in business, industry, or government employee training, which includes experience in management training, program design and delivery in both traditional and e-learning platforms.
  • Valid Florida Driver License required.
  • Ability to accurately assess performance problems and use sound judgment to recommend an appropriate intervention.
  • Thorough knowledge of principles, practices, methods and theories of training and employee programs.
  • Knowledge of adult learning theories and of training and development principles, practices and methods.
  • Knowledge of e-learning and other technological solutions and the ability to effectively use these platforms to develop and deliver training.
  • Ability to plan, prepare and deliver effective training programs that produce measurable results for the organization.
  • Ability to effectively use presentation software and other training tools and materials to create and deliver interesting and high-quality training programs.
  • Knowledge of training, management development and educational resources.
  • Knowledge of and ability to operate and effectively use various forms of training technology.
  • Knowledge of basic statistical methods.
  • Dynamic presentation and public speaking skills, as well as excellent communication and interpersonal skills
  • Ability to research and identify training and development resources and acquire appropriate resources for use in the training and development programs.
  • Ability to work effectively with elected officials, charter officers, department heads, representatives of other agencies, other city employees and the general public.
  • Must be able to communicate effectively, both orally and in writing.
  • Certification as Professional in Human Resources (PHR) or Certified Professional in Learning and Performance (CPLP) preferred.
  • Certification in one or more of the following is preferred: DISC, Lean Six Sigma Green or Black Belt, Achieve Forum, Franklin Covey Graduate level work in Organizational Development or Human Resources Development is preferred.
  • health insurance
  • life insurance
  • paid leave
  • 11 paid a holidays a year
  • a pension plan and a deferred compensation plan
  • on-site fitness centers
  • tuition reimbursement
  • on-site medical staff and a wellness program
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