Learning Management Technical Lead - CSOD

Parexel•Raleigh, NC

22h•Hybrid

About The Position

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

Requirements

Bachelor’s degree or equivalent in Computer Science, Software Engineering, Information Technology, or related field of study.
5 years of progressive experience in Learning Management Solutions and Cornerstone OnDemand LMS.
Applicants must have demonstrated experience with: LMS architecture, including front-end user interface, back-end infrastructure, database schemas, and API integrations.
Configuring, administering, and maintaining leading LMS platforms.
HRIS platforms (Workday, SAP SuccessFactors, and Oracle PeopleSoft) and integration.
Configuring, managing, and maintaining enterprise-level CMS platforms.
Integration middleware and APIs (LMS, HRIS, CMS, CRM, RESTful APIs, SOAP, web services, XML, and JSON).
Troubleshooting integration issues and ensuring seamless data flow between applications.
Ensuring compliance with regulations and security best practices for enterprise applications.
Using reporting tools to extract data, generate reports, and analyze key metrics.
Data Integration, ETL, SQL, Data Modeling, and translating business requirements into data-driven insights and identifying KPIs.

Responsibilities

Responsible for the overall technical management of the CSOD LMS, including system configuration, data analysis, reporting, and ensuring learning compliance.
Manage the configuration, maintenance, and optimization of the Cornerstone OnDemand LMS to meet organizational learning needs.
Lead the implementation of new features, system upgrades, and integrations with other HR and business systems.
Troubleshoot and resolve technical issues, ensuring system stability and user satisfaction.
Develop and maintain comprehensive reports and dashboards to track learning metrics, compliance, and user engagement.
Analyze learning data to provide actionable insights that drive decision-making and improve training programs.
Collaborate with stakeholders to understand reporting needs and deliver customized reports that meet business objectives.
Oversee learning compliance processes, ensuring that training programs and certifications meet regulatory and industry standards.
Monitor and enforce compliance deadlines, providing regular updates and alerts to stakeholders.
Ensure accurate record-keeping and audit readiness for all learning and development activities.