About The Position

The Learning Management Systems (LMS) Specialist serves as the primary technology resource for the organization’s learning management systems. This role is responsible for the administration, optimization, and daily management of the healthcare system’s online learning management system and other Human Resources (HR) and Education-related databases and platforms. The Specialist ensures accurate integration between learning systems and the HR system of record while maintaining data integrity, system usability, and regulatory readiness while working collaboratively across HR, information technology (IT) and education teams.

Requirements

  • Required Bachelor’s Degree in Computer Science, Education, Human Resources, Business, Healthcare, or a related field.
  • Proficiency in navigating and supporting computer applications, including PowerPoint, Excel, databases, and SharePoint.
  • Strong analytical skills with experience developing dashboards, reports, or data summaries.

Nice To Haves

  • Prior experience with learning management systems, including system configuration, maintenance, and end-user support.
  • Demonstrated experience with system integration, database management, and technical user support.
  • Experience with healthcare learning and competency management systems (e.g., HealthStream, SABA, Workday Learning, Cornerstone, or similar).
  • Familiarity with human resources information systems (HRIS) and interface processes.
  • Understanding of healthcare compliance, regulatory, and accreditation requirements.

Responsibilities

  • Serves as the primary administrator for the learning management system (LMS), competency management system, and other education-related and HR platforms, ensuring effective configuration, maintenance, upgrades, and troubleshooting.
  • Ensures accurate and ongoing integration between learning systems and the human resources system of record, including employee data feeds, job role mappings, compliance tracking, and reporting.
  • Collaborates with Information Technology (IT) to support secure data exchange, system performance, reporting functionality, and resolution of system issues.
  • Manages user access, permissions, and role-based learning pathways to support regulatory requirements, organizational standards, and workforce development needs.
  • Develops, maintains, and updates system documentation, workflows, standard operating procedures (SOPs), and job aids to promote consistency and sustainability.
  • Partners with human resources, clinical education, and operational leaders to support learning initiatives, system-related projects, and continuous improvement efforts.
  • Provides timely end-user support and delivers training to leaders, educators, and staff on system functionality, reporting tools, and system utilization best practices.
  • Coordinates with vendors to support system enhancements, upgrades, issue resolution, and optimization of learning technologies.
  • Develops and maintains dashboards, compliance reports, and analytics to support regulatory readiness, leadership decision-making, and organizational learning goals.
  • Monitors system data for accuracy, completeness, and alignment with human resources records, identifying and resolving discrepancies as needed.
  • Identifies and implements opportunities for system enhancements, automation, and workflow optimization to improve efficiency, usability, and data integrity.
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