Learning Management System (LMS) Administrator

Black & Veatch Family of Companies • Olathe, KS

20d • Hybrid

About The Position

As the Learning Management System (LMS) Adminstrator, you will have the opportunity to:

Provide technical and functional support to maintain the day-to-day and ongoing operation, maintenance, and usage of the SAP SuccessFactors Learning Management System (LMS)
Be accountable for handling daily support questions, escalating issues, and performing routine LMS ongoing system activities in support of corporate learning initiatives
Work closely with internal teams to manage user accounts, enrollments, and course content, and offers troubleshooting support as needed
Black & Veatch’s Business Enablement consists of critical groups that help enable the organizations people, projects, and businesses to be as successful as possible.   Functions in this group include Digital & Information Technology, Global Finance, Global Human Resources, Legal, Risk Management, and Government Affairs and Real Estate and Building Services.

Requirements

• 2+ years related HR or IT experience.
• All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Nice To Haves

• 1-3 years of Learning Management System (SAP SuccessFactors) or HRIS (HCM) experience; SAP, Oracle, or another SaaS vendor experience strongly preferred.
• Ability to work on multiple projects simultaneously, execute assigned project tasks within established schedule, and identify conflicting demands with direct supervision.
• Writes and communicates clearly and concisely.
• Experience with tool or process documentation.
• Solid customer service skills.
• Experience with data entry, meticulous processes, and basic stakeholder reporting.
• Ability to understand and articulate system requirements and constraints.
• Knowledge of instructional design and training delivery methodologies.
• Aptitude for learning new technologies.

Responsibilities

• Follows established philosophies, procedures, and policies for human resources information systems, and LMS.
• Perform day-to-day administration and setup of the LMS. Examples include:
• Create/publish/archive online and instructor-led courses, curricula, programs and collections, add/delete resources, etc. while maintaining data integrity of each professional’s learning records.
• Perform various ongoing system activities, including proxy enrollment, proxy assignment, merging user learning history, add/remove learning completions, schedule class offerings, and other ad hoc requests.
• Establish and maintain URLs to internal training resources and other online systems (e.g., vendor hosted courseware).
• Import and publish new learning content objects in the LMS, including:  WBTs, Videos and Documents
• Create, schedule, and run LMS standard reports.
• Produce professional official transcripts and training summary reports for use with engineering audits.
• Collaborate with training coordinators, content developers, and IT to ensure course materials are properly uploaded, tested, and maintained within the LMS.
• Raise technical, and other system concerns, issues with appropriate internal party.
• Responds to internal LMS support tickets and prioritizes needs daily.
• Execute standard system regression test scripts during upgrade releases.
• Maintain accurate records and documentation related to LMS processes and procedures.

Benefits

• We offer competitive compensation; 401K match and benefits that start day one.
• Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
• To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
• A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union.
• Professionals may also be eligible for a performance-based bonus program.
• As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed