Learning Management System Administrator

UT Southwestern Medical Center • Dallas, TX

16d

About The Position

The Learning Management System (LMS) Administrator position is responsible for the administration, configuration, support, and continuous improvement of the university’s LMS platform D2L Brightspace. The role serves as the primary administrator of the LMS and ensures reliable system performance and functionality, supports faculty and students including training, manages integrations, and collaborates with academic and technical stakeholders to enhance teaching and learning through effective use of educational technologies. Previous higher education and D2L Brightspace experience preferred. Please note, this position does not support H1B visa sponsorship. Incumbent must reside in the Dallas/Ft. Worth Metroplex.

Requirements

• Bachelor's Degree in Business Administration, Computer Science, or other related fields
• 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training
• May consider additional years of related experience in lieu of degree.

Nice To Haves

• Previous higher education and D2L Brightspace experience preferred.

Responsibilities

• Manage daily operations of the D2L Brightspace LMS, including user provisioning, course creation, configuration, routine maintenance, updates, performance monitoring, and feature/integration validation.
• Collaborate with the Office of Information Resources, the IT Help Desk, and LMS vendors to implement and support integrations with the SIS, SSO, and third-party tools, ensuring secure authentication, data integrity, and effective troubleshooting.
• Research, evaluate, install, and oversee LTI integrations and third-party applications (e.g., Respondus, Turnitin).
• Create, update, and share LMS documentation, processes, procedures, and policies; develop training materials (guides, tutorials, FAQs) and promote best practices, system updates, and issue alerts to faculty, staff, and students.
• Offer primary faculty support and training for the LMS through email, phone, and meetings; coordinate escalations with IR offices and external partners; work with the Help Desk on student issues requiring specialized knowledge; direct inquiries to the appropriate campus contacts.
• Generate and distribute reports on LMS usage, course activity, and system performance.
• Identify, recommend, and deliver professional development (workshops, webinars, training resources) on LMS and instructional technologies aligned with institutional goals.
• Manages projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management. Assists business analysts of lower grade to coordinate projects.
• Collects, interprets and documents specifications required to develop new and revise existing software applications. Develops and implements operational plans for new and existing business computer applications. Participates in development of project proposals for customers.
• Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users. Defines and develops test scenarios. Documents and tracks status of application errors and related issues in problem log. Assist programmers and business analysts of lower grade in analyzing and resolving problems.
• Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating issues to applicable management staff.
• Develops new system administrative procedures required utilizing new functionality resulting from system changes.
• Assists in developing and implementing business strategies in departments to improve operational processing and productivity.
• Monitors development of specifications and establishes priorities for accomplishing design and testing of various projects.
• Reviews, develops, recommends, and implements activities, programs or functions as assigned.
• Maintains and tracks accounts assigned to projects or programs. Develops and maintains project plans. Provides project status reports.
• Records time spent on projects to meet cost-recovery requirements.
• May supervise lower level analysts.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees