About The Position

The Learning Management System (LMS) Administrator is responsible for managing and optimizing the Learning Management System (LMS) powered by Yardi to support organizational learning, compliance, and development initiatives across the organization. This role ensures seamless system functionality, accurate user access, effective content management, and alignment of training programs with company goals. The LMS Administrator will partner with HR, IT, Property Management and business leaders to deliver a best-in-class learning experience for both corporate and onsite property teams.

Requirements

  • Bachelor’s degree in Human Resources or related field, or equivalent combinations of education and experience.
  • 2 years of experience administering an LMS (Yardi experience).
  • Experience with HRIS integrations (UKG)
  • Proficient in Microsoft Office Suite(Word, Excel, Outlook) and understanding of SCORM, eLearning standards, and system integrations.
  • Working knowledge of Fair Housing, state-mandated training, and other compliance-driven learning requirements.
  • Familiarity with adult learning principles and LMS best practices.
  • Strong analytical skills with the ability to build custom reports and dashboards.
  • Excellent problem-solving and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • LMS System Architecture and Administration – Manages security roles API/UltiPro sync, supports organizational changes due to acquisitions, new property transitions and department reorganizations, and maintains system integrations (SSO, Yardi Voyager).
  • Training Assignment & Automation – Sets and maintains auto-assignment rules based on role, location, and hire date and recurring training; Ensures assignment logic stays current as job titles, org structures, and compliance needs evolve.
  • Content Management - Creates and organizes folders, uploads media, develops courses (SCORM, videos, documents), maintains learning paths, prerequisites, and catalog structure. Ensures all content is accessible and optimized for employees in various site and corporate environments.
  • Content Governance - Applies naming conventions, branding standards, archive outdated content, and integrates Yardi catalog courses into the company catalog.
  • Training Delivery & Onboarding - Assigns compliance and operational training, and tracks attendance and completions. Collaborates with the Onboarding Specialist to maintain a streamlined, role-specific new hire learning path for leasing, maintenance, corporate, and other teams. Develops dashboards for leaders to monitor training completion trends.
  • Compliance Reporting - Generates compliance and custom reports, exports data for audits, and maintains audit logs for assignments and completions. Ensures adherence to regulatory requirements and maintains accurate records for audits and leadership reviews. Partners with Department Training Teams and Business Leaders on follow up and completions.
  • User Support Resolution - Responds to service desk tickets, provides manager guidance on tracking progress, and escalates system issues to vendor support.
  • Quality Assurance & Continuous Improvement - Reviews learner feedback, monitors training effectiveness, audits catalogs, and updates learning paths based on business needs. Identifies process gaps and recommends enhancements to improve learner experience and operational efficiency.
  • Strategic LMS Initiatives – Partners with Director of Talent Development and department training teams on LMS strategic initiatives, partners with IT & Yardi for upgrades, new LMS features, provides input for budget forecasting, explores automation, and promotes learning culture (e.g., gamification via Leaderboards). Supports LMS components during acquisitions, dispositions, or large-scale organizational changes.
  • Assists with other projects and tasks (or duties) assigned by manager.

Benefits

  • We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs.
  • We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
  • We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts.
  • We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program.
  • Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund.
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