Learning Facilitation Professional

Humana Inc. • Raleigh, NC

36d

About The Position

The Learning Facilitation Professional 1 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 1 work assignments are often straightforward and of moderate complexity. The Learning Facilitation Professional 1 plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training. Selects appropriate materials. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Makes decisions regarding own work approach/priorities and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Requirements

• Less than 3 years of training or learning development experience
• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

• Experience using a wide variety of training tools to effectively facilitate to a wide audience.
• Experience managing projects or processes

Responsibilities

• conducts or facilitates training courses for organization employees or external audiences
• plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training
• Selects appropriate materials
• Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes
• Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance
• Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements
• Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees