Learning Facilitation Professional

Humana • Miami Beach, FL

1d • Remote

About The Position

Become a part of our caring community and help us put health first The Learning Facilitation Professional 1 conducts or facilitates training courses for organization employees or external audiences. The Learning Facilitation Professional 1 work assignments are often straightforward and of moderate complexity. The Learning Facilitation Professional 1 plans, coordinates, and implements all aspects of training programs for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training, field training and contract requirement re-education. Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes. Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance. Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements. Evaluates the relevance of online resources to complement the facilitated experience in the field as appropriate. Understands own work area professional concepts/standards, regulations, strategies and operating standards. Ability to make decisions regarding own work approach/priorities and follow direction. Facilitation work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. Please note that field work is a mandatory requirement for this position. Applicants should reside within or near Miami Beach, Northern Miami-Dade and surrounding cities. All candidates must be willing and able to perform duties in the field as part of their regular responsibilities. Use your skills to make an impact

Requirements

• Minimum of 1 year experience in training, facilitation and/or learning development
• Ability to travel a minimum of 25% of the time within surrounding cities of Miami Beach and Northern Miami-Dade county.
• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Strong analytical skills for interpreting training data and effectiveness.
• Excellent written and verbal communication skills.

Nice To Haves

• Bachelor’s degree in social services, nursing, psychology, gerontology; LPN/RN preferred
• Proficiency using a wide variety of training tools to effectively facilitate a wide audience.
• Manage multiple projects or processes with limited deadlines
• Medicaid/LTSS knowledge a plus.

Responsibilities

• Partner with subject matter experts and department leaders to identify training needs and develop relevant content.
• Stay current with best practices in adult learning and instructional design; proactively recommend new training technologies and methods.
• Prepare and present training metrics and outcomes to management for strategic decision-making.
• Serve as a mentor or coach to new facilitators and support their professional development.
• Adapt training materials to address the diverse learning styles and needs of participants.
• Ensure all training activities adhere to company policies and regulatory requirements.
• Facilitate post-training feedback sessions to assess participant understanding and address knowledge gaps.
• Leverage learning management systems and digital tools to enhance delivery and tracking of training programs.

Benefits

• Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees